Business Analyst – LMS & Laboratory Systems

Thermo Fisher Scientific is a leading company in the healthcare industry, and they are seeking a Senior Business Analyst specializing in LMS and laboratory systems. The role involves gathering and documenting requirements, supporting cloud-hosted environments, and ensuring compliance within laboratory workflows.

Responsibilities:

• Lead requirements gathering sessions with cross-functional stakeholders
• Elicit, analyze, and document business and functional requirements with a strong focus on LMS workflows
• Translate requirements into well-defined user stories, acceptance criteria, and backlog items in Azure DevOps
• Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity
• Support Agile ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives)
• Ensure requirements reflect laboratory workflows, compliance needs, and data integrity standards
• Collaborate with QA to support test case development and UAT validation
• Identify gaps, risks, and process improvement opportunities within LMS implementations
• Maintain documentation including process flows, use cases, and system diagrams
• Gather and document end-to-end platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces
• Support requirements for cloud-hosted environments, including user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and release and upgrade workflows
• Define and document integration requirements: APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows
• Map end-to-end data flows across systems, ensuring traceability from instrument to system to external interfaces
• Identify and document system dependencies and constraints across platforms
• Partner with architecture and engineering teams to align on system design, scalability, and performance considerations
• Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations)
• Contribute to release planning and readiness assessments, ensuring dependencies are captured and managed

Requirements:

• Bachelor's degree in Business, Life Sciences, Information Systems, or related field
• 7+ years of Business Analyst experience
• Strong experience in requirements elicitation and stakeholder management
• Proven ability to write clear, concise user stories and acceptance criteria
• Hands-on experience with Azure DevOps (Boards, backlog management, user stories)
• Experience working with Laboratory Information Management Systems (LIMS/LMS)
• Direct experience in a laboratory setting (clinical, diagnostic, or research)
• Must be legally authorized to work in the United States without sponsorship
• Must be able to pass a comprehensive background check, which includes a drug screening
• Experience working in HLA laboratories
• Familiarity with lab workflows such as sample tracking, testing, and reporting
• Knowledge of regulatory environments (CLIA, CAP, FDA, GxP, 21 CFR Part 11)
• Experience supporting cloud-based or SaaS platforms
• Experience with system integrations and APIs
• Exposure to data analysis, reporting, or SQL (nice to have)