Expertise.com is a company that supports local communities by connecting them with top providers. They are seeking a driven Sales Development Representative (SDR) to engage prospects, uncover business needs, and position tailored solutions to drive revenue growth.
Responsibilities:
- Make 80-100 calls a day to warm leads that completed their business registration through our company
- Conduct consultative conversations to understand client needs, challenges, and business goals
- Position financial and technical solutions such as business loans, payment processing, banking services, and website building to address client pain points
- Clearly explain complex financial and technical concepts in a simple, client-friendly way
- Build and maintain long-term relationships with clients to drive recurring revenue and loyalty
- Consistently meet or exceed individual and team sales targets
- Maintain accurate records in CRM systems and leverage sales tools to track progress and performance
Requirements:
- 3+ years of proven sales experience, with a track record of meeting or exceeding targets
- Strong consultative and relationship-building skills, with the ability to identify client needs and recommend value-driven solutions
- Excellent active listening, communication, and negotiation skills (both verbal and written)
- Foundational financial acumen, with understanding of revenue, cash flow, and market trends
- Basic familiarity with technical solutions such as payment gateways, POS systems, or website building platforms
- Proficiency with Salesforce is a plus but not a must
- Self-motivated, proactive, and results-driven with strong business acumen
- Experience in selling financial services or SaaS/technology solutions
- Background in customer support and sales, in addition to sales
- Proven sales skills, including innovative thinking and team collaboration
- Recognition or awards for high performance in previous roles
- Demonstrated commitment to continuous learning and professional growth