Business Intelligence Analyst (Remote)

WCG is a company that delivers transformational solutions for clinical trials, focusing on growth, compliance, and efficiency. The Business Intelligence Analyst will support the Finance and Commercial teams by enabling data-driven decision-making and optimizing business intelligence capabilities, generating actionable insights and improving reporting processes.

Responsibilities:

• Conduct deep-dive analyses to uncover drivers of financial performance, customer behavior, and sales trends
• Communicate analysis of findings, trends, and recommendations to Finance and Commercial stakeholders to influence improved decision-making
• Partner with Finance and Commercial teams to identify reporting needs, KPIs and performance metrics
• Design, build, and maintain interactive dashboards and reports in PowerBI to visualize trends, forecasts, and performance insights
• Develop data models and ETL (Extract, Transform, Load) processes to consolidate information from NetSuite, Salesforce, and other internal systems
• Ensure data integrity and consistency across systems by identifying discrepancies and driving resolution with relevant stakeholders
• Support monthly and quarterly business reviews with accurate and timely reporting
• Collaborate with Tech Solutions and data engineering team to enhance data infrastructure and automate data flows
• Independently identify business needs and develop data-driven solutions
• Document business requirements, data definitions, and reporting processes for transparency and scalability
• Drive continuous improvement in data quality, reporting efficiency, and analytical tools
• Attendance and punctuality are essential functions of the position
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here

Requirements:

• Bachelor's degree in Business, Finance, Data Analytics, Information Systems, or related fields
• Minimum of 5 years of experience in a Business Analyst, BI Analyst, or similar role
• Hands-on experience with NetSuite (financial data and reporting)
• Strong knowledge of Salesforce (CRM reporting, opportunity pipeline, and sales operations data)
• Proficiency in PowerBI, including data modeling (PowerQuery/M, DAX), report creation and performance optimization
• Ability to interpret large, complex data sets across multiple platforms and convey findings to non-technical stakeholders
• Solid understanding of financial and sales performance metrics
• Excellent communication and stakeholder management skills
• Exceptional Microsoft Office skills, especially Excel
• Familiarity with SQL and other data transformation tools
• Experience integrating NetSuite and Salesforce data into BI tools