Senior Business Analyst

Padmore Global Connections is seeking a Senior Business Analyst to support the NEDSS Base System (NBS), an integrated communicable disease surveillance system. The role coordinates with electronic data providers and technical teams, researches data issues, tests submitted data, and supports system users and workflows.

Responsibilities:

• Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements
• Manage the entire NBS Merge process: ensure merges and unmerges are achieved timely; work with NBS programs to fix all merge issues
• Provide support to the ELR and eCR technical teams on various projects/tasks as assigned
• Fix and resolve Rhapsody ELR failures in the NBS Production environment and reprocess ELR messages into the NBS system
• Coordinate with the eCR technical team to respond to eCR onboarding issues
• Assist with developing technical documentation for NBS
• Research and resolve front-end/user and back-end/system problems by diagnosing the root cause, hypothesizing, and mapping out a possible solution, and testing the solution in the QA environment
• Assist users in monitoring and analyzing their data via SQL querying and reporting
• Work closely with end users, project management, application developers, and others to understand features and create a robust, comprehensive test strategy to verify functionality
• Work one day each weekend on merges and unmerges