Senior Product Designer- Enterprise Applications & Workflows

Dice is seeking hands-on Product Experience Designers to support strategic Operations modernization workstreams. This role focuses on modernizing internal experiences and improving complex workflows while collaborating with various stakeholders to deliver human-centered design solutions.

Responsibilities:

• Own complex experience workstreams from discovery through design execution
• Conduct stakeholder and user interviews
• Map current-state and future-state user journeys
• Synthesize research and analytics to identify pain points and opportunities
• Define user scenarios and design opportunities
• Create information architecture and user flows
• Produce wireframes, high-fidelity designs, and interactive prototypes in Figma
• Iterate designs based on feedback and usability findings
• Partner with business analysts, product managers, developers, designers, and Experience Leads
• Translate business requirements into human-centered design solutions
• Present design rationale and educate partners on UX principles
• Balance business needs and user needs while adhering to technical constraints, accessibility considerations, and design-system standards
• Use research and analytics to support continuous improvement
• Follow internal design practices, training materials, and native design-system standards
• Utilize GenAI tools for synthesis and design exploration
• Contribute to the design of AI-enabled workflows

Requirements:

• Strong product experience design, enterprise UX, and systems-thinking capabilities
• Ability to quickly learn business operations domains, including agent support, underwriting support, call center workflows, case/task management, and internal operational tools
• Experience with: Problem framing, Research interviewing, Journey mapping, Affinity mapping, Insight synthesis, Hypothesis formulation, Storytelling, Critical evaluation, Information architecture, Scenario development, Stakeholder communication, Cross-functional collaboration
• Ability to discuss business requirements with partners and translate ambiguous input into clear design direction
• Experience balancing business needs, user needs, technical constraints, accessibility requirements, and design-system standards
• Figma proficiency, including: User flows, Wireframes, High-fidelity design, Interactive prototypes, Design documentation
• Experience with journey mapping and experience mapping for complex workflows and multi-role journeys
• Experience applying design-system components and patterns consistently across designs
• Strong information architecture, user-flow creation, scenario development, and complex workflow design skills
• Experience supporting user research and usability testing, including interviews, synthesis, findings documentation, and iterative design
• Understanding of accessibility fundamentals
• Experience using GenAI tools for synthesis and design exploration
• Ability to work with limited supervision while collaborating across cross-functional teams