Senior Business Analyst - Digital Banking

Luxoft is seeking an experienced Business Analyst to support a transformation program within digital banking. The role requires strong core business analysis skills, including stakeholder engagement, requirements elicitation, process analysis, solution definition, and delivery support.

Responsibilities:

• Lead business analysis activities across discovery, definition, and delivery phases for complex change initiatives
• Facilitate workshops and interviews with stakeholders to gather, challenge, and validate business requirements
• Document current-state and future-state processes, business rules, assumptions, dependencies, and exceptions
• Translate business needs into epics, user stories, acceptance criteria, and traceability matrices
• Partner with product, technology, operations, and compliance teams to ensure solutions are aligned to business objectives
• Support solution design by assessing options, identifying impacts, and clarifying business and functional requirements
• Analyse data, process, and system interactions to support integration, reporting, and operational readiness
• Identify risks, gaps, and dependencies early and work with stakeholders to resolve issues proactively
• Support testing, defect triage, UAT coordination, and business sign-off to ensure quality delivery
• Contribute to change impact assessment, process improvement, and implementation planning for business readiness

Requirements:

• 5+ years of extensive experience as a Business Analyst in complex transformation financial service applications
• Experience working with mini apps, microservices, and API-led integration requirements within financial services
• Basic understanding of customer onboarding workflows, compliance processes, and process lifecycle management
• Strong capability in requirements gathering, process mapping, stakeholder management, and documentation
• Experience translating business requirements into clear functional specifications and delivery artefacts
• Strong Agile delivery experience, including user stories, backlog refinement, and UAT support
• Excellent communication, facilitation, and influencing skills across business and technology teams
• Exposure to digital banking, financial services, or enterprise platforms
• Exposure to onboarding, workflow automation, or customer journey redesign
• Experience working with APIs, data migration, or enterprise integration projects
• Familiarity with document generation, e-signature, or compliance-related workflows
• Exposure to Salesforce or similar CRM platforms