Software Engineer I, AI

BDO USA is a leading accounting and advisory firm committed to helping people thrive. The Software Engineer I, AI is responsible for designing, developing, and maintaining AI-enabled applications, integrating large language models into business workflows, and collaborating with stakeholders to implement effective solutions.

Responsibilities:

• Develops AI-driven applications and integration points
• Researches and evaluates AI technologies for potential implementation
• Designs and maintains documentation for AI systems and processes
• Collaborates with business units to clarify AI solution requirements
• Coordinates technical efforts related to AI systems issues and optimizations
• Builds and maintains a variety of internally developed and third-party integrated systems documentation
• Implement AI features, including large language model integrations, prompts, and retrieval workflows under guidance
• Proactively monitors and supports existing applications and automations
• Integrates AI functionalities into existing systems to enhance user experience for defined use cases and scoped deliverables
• Supports AI Engineering & IT professionals on responsibilities and provides guidance regarding effective resolution of issues with oversight from team leads
• Escalates critical issues to management and implements strategies for timely resolution based on runbooks and established escalation paths
• Coordinates and organizes efforts and follow-up from items stemming out of team meetings for assigned action items
• Provides Level IV support on specific applications as needed
• Participates in code reviews as a reviewer and author; remediates findings to ensure quality and security in AI applications
• Monitors and supports existing AI applications and automations by reviewing alerts/dashboards and performing routine checks
• Other duties as required

Requirements:

• High School diploma or GED
• One (1) or more years of experience in software engineering
• Experience with artificial intelligence / machine learning
• Bachelor's degree in Computer Science or Information Systems
• Experience integrating large language models into IT systems
• Experience with databases/SQL
• Experience troubleshooting application issues using logs, monitoring tools, and debugging techniques
• Experience with Microsoft development stack (.Net, C#, Azure)
• Microsoft developer certifications
• AI or machine learning certifications (Microsoft AI-900, AI-102)
• Experience with the following products: Microsoft Visual Studio / VS Code, Microsoft Azure DevOps or GitHub, Microsoft SQL Server and/or Azure SQL, Microsoft Entity Framework