Senior Software Quality Assurance Engineer (6252)

itD is seeking a Senior Software Quality Assurance Engineer to ensure the quality, reliability, and performance of cloud-based software solutions supporting highly regulated production environments. The role involves developing automated test solutions, troubleshooting software defects, and collaborating with cross-functional teams to maintain quality throughout the software development lifecycle.

Responsibilities:

• Develop and execute automated test solutions to validate the quality, reliability, and performance of cloud-based applications
• Troubleshoot complex software defects using debugging tools, simulations, and custom automation scripts to identify root causes and drive resolution
• Collaborate with software engineering, DevOps, and cross-functional teams to ensure quality throughout the software development lifecycle
• Create and maintain technical documentation, installation guides, test plans, and training materials to support system deployments
• Serve as a technical point of contact for issue investigation, providing timely communication and resolution updates to internal stakeholders
• Maintain detailed documentation of software defects, test results, customer requirements, and system interactions
• Participate in a 24x7 on-call rotation to support production environments and respond to critical incidents when required
• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material (blogs, media material)
• Build out material to contribute to the Digital Transformation practice
• Attend internal itD networking events (in person and virtual)
• Work with leadership on career fast-track opportunities

Requirements:

• Minimum of 7 years of professional experience in Software Quality Assurance
• Minimum of 2 years of experience developing automated test solutions using Python, Go, or similar programming languages
• Minimum of 2 years of hands-on experience with Amazon Web Services (AWS), including Elastic Kubernetes Service (EKS), Apache Spark, and AWS Lambda
• Experience troubleshooting complex software issues using debugging tools, automation, and scripting
• Strong understanding of software testing methodologies and quality assurance best practices
• Must be a U.S. citizen currently residing within the contiguous 48 United States to support regulated cloud environments
• Ability to participate in a 24x7 on-call rotation for production incident support
• Bachelor's degree in Computer Science, Computer Engineering, or a related technical field required
• Experience working in regulated cloud environments, including AWS GovCloud and FedRAMP-compliant systems
• Experience with Docker, Apache Kafka, and other open-source technologies
• Experience with Jira-Xray or similar test management platforms
• Knowledge of Test Driven Development (TDD), Continuous Integration (CI), and Continuous Delivery (CD) practices
• Experience working within Agile/Scrum software development environments
• Background in security software quality assurance, including web or email security solutions
• Excellent communication, documentation, and cross-functional collaboration skills