Ecommerce Technical Project Manager

Turn5, Inc. is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area, known for its award-winning platforms. The E-commerce Technical Project Manager plays a crucial role in enhancing customer experience across Turn5’s ecommerce websites by managing technical projects and collaborating with various teams to ensure timely and successful project delivery.

Responsibilities:

• Manage end-to-end technical ecommerce projects, think SEO projects, shopping cart projects, etc. — from scoping and planning through delivery and post-launch analysis
• Coordinate across development, IT, product, and UX/design (if necessary) to ensure projects are delivered on time and on spec
• Document requirements and user stories with clarity and precision
• Identify blockers early and proactively resolve them through cross-functional or internal team alignment
• Partner with stakeholders and analysis team to define success metrics and support tracking performance of ecommerce features post-launch
• Serve as the connective tissue between internal departments—translating business needs into actionable roadmaps
• Maintain transparency across stakeholders by creating and communicating detailed timelines, dependencies, and risk assessments
• Collaborate with Product Owner, analysts and manager to prioritize backlog based on data insights, customer feedback, and business value
• Contribute to A/B testing strategy and ensure test learnings are fed into the development cycle

Requirements:

• 3-5 years working with business and technical teams
• Bachelor's degree or equivalent experience
• Previous software and web development experience
• Experience with end-to-end product lifecycle
• Direct experience with ecommerce platforms and related technology
• Strong multi-tasking, time management & project management skills
• Experience writing requirements for development teams (Product Backlog Items, User Stories, bugs, etc.)
• Ability to delegate tasks with clear direction as to timelines, requirements, and any expectations as to quality or format for deliverables
• Ability to assess project risks and exercise good judgment in the degree of oversight, QA or partnership required to achieve results
• Ability to manage several projects at once
• Knowledge of the Software Development Lifecycle (SDLC)
• Experience with JIRA, Microsoft Office and project management tools
• Thoroughness and attention to detail
• Ability to prioritize and manage personal workload effectively
• Strong leadership skills
• Excellent organizational and problem-solving skills
• Excellent written and verbal communication skills with strong presentation abilities, required for effective collaboration across all organizational levels including cross-functional teams and upper management
• Excellent interpersonal skills