Sales Account Manager

R&S Northeast is a dynamic and innovative leader in the pharmaceutical industry, dedicated to delivering exceptional products and services to our customers. We are currently seeking a motivated and results-driven Sales Account Manager to manage and grow customer relationships while identifying new business opportunities.

Responsibilities:

• Requires strong functional sales experience and relationship management
• Requires strong interpersonal skills and telephone etiquette
• Proficiency in Microsoft Office & Excel required
• Pharmacy Tech experience a plus or strong working knowledge of pharmaceuticals
• Oracle E- Business Suite experience a plus
• Skillfully promotes company products and services via telephone while excelling at relationship management and customer service
• Conducts daily sales of products and capitalizes on customer “upselling” opportunities to achieve set goals and objectives
• Cultivates the growth of promotional products and high margin sku selling
• Prospects new business opportunities by compiling price quotes & analysis for new customers
• Provides analysis on sales trends and customer purchases and notifies customers on new products and alternate sku’s
• Uses the Customer Relationship Management (CRM) tool to log interaction of customer calls and progress
• Enters phone, email or fax orders as needed into the Oracle system
• Manages customer responses via phone and emails from the web site (IStore)
• Works with compliance officer to maintain customer licenses, recall communication & sending reports to the sales team
• Creating, coordinating, and updating a wide array of forms for company use
• Additional office duties from time to time may be assigned

Requirements:

• Three to five years sales experience selling product and/or services with administrative or clerical related experience; or equivalent combination of education and pharmaceutical industry experience
• Three to five years prospecting experience
• Requires strong functional sales experience and relationship management
• Requires strong interpersonal skills and telephone etiquette
• Proficiency in Microsoft Office & Excel required
• Pharmacy Tech experience a plus or strong working knowledge of pharmaceuticals
• Oracle E- Business Suite experience a plus
• Skillfully promotes company products and services via telephone while excelling at relationship management and customer service
• Conducts daily sales of products and capitalizes on customer 'upselling' opportunities to achieve set goals and objectives
• Cultivates the growth of promotional products and high margin sku selling
• Prospects new business opportunities by compiling price quotes & analysis for new customers
• Provides analysis on sales trends and customer purchases and notifies customers on new products and alternate sku's
• Uses the Customer Relationship Management (CRM) tool to log interaction of customer calls and progress
• Enters phone, email or fax orders as needed into the Oracle system
• Manages customer responses via phone and emails from the web site (IStore)
• Works with compliance officer to maintain customer licenses, recall communication & sending reports to the sales team
• Creating, coordinating, and updating a wide array of forms for company use
• Additional office duties from time to time may be assigned
• Pharma sales, Territory sales, or B2B sales experience is preferred