Product Manager (Trust)

Strike is the Bitcoin company focused on building a better financial system powered by Bitcoin. As a Trust Product Manager, you will own features that enhance customer trust and security, while minimizing fraud and maintaining compliance. Your role involves collaborating with various teams to deliver impactful products and metrics that ensure the integrity of the Strike ecosystem.

Responsibilities:

• Serve as the voice of the customer (internal customer too!) and intimately understand the products we offer as well as their potential fraud vectors and blind spots
• Work closely with Compliance, Finance, Operations, and Data to uncover and understand needs
• Partner with cross-functional peers to define, prioritize, and deliver a roadmap and product that maximize impact to financial risk management and our fraud strategy
• Own our Fraud KPIs and partner with Data and Finance to iterate on their definition as needed
• Establish and track success metrics for various features and initiatives, including operational efficiencies
• Support and motivate cross-functional teams through an inclusive and collaborative mindset

Requirements:

• At least 4 years of experience in product management, with at least 2 of those years in trust/fraud related teams
• A highly experimental mindset to drive innovation amidst uncertainty or ambiguity (e.g., new processes, teams, systems)
• Vast experience working with designers and user researchers
• Empathy to work with a diverse array of cross functional peers and stakeholders
• Resourcefulness, pragmatism and roll-up the sleeves mentality
• Excellent verbal and written communication skills
• Experience and interest for Bitcoin and Fintech is a plus