Software Engineering Technical Leader

Cisco is a technology company developing solutions that connect and protect organizations in the AI era. The Senior Staff Software Engineer will build and operate internal AI platform capabilities, services, frameworks, and tooling that enable engineers to create and run AI agents at scale while improving developer productivity, reliability, security, and usability.

Responsibilities:

• Design, build, and operate internal platform capabilities that enable engineers to create and run AI agents at scale
• Develop services, frameworks, and tooling that make it easier for teams to build reliable, secure, and maintainable AI-powered workflows
• Build high-impact AI agents and automation systems that reduce engineering toil and improve developer productivity
• Partner with engineers across Splunk to understand use cases, gather feedback, and deliver platform capabilities that solve real developer problems
• Contribute to the architecture and implementation of AI platform services, including integrations with internal systems, infrastructure, and developer tools
• Help establish patterns and best practices for building, testing, deploying, and operating AI agents within Splunk
• Improve platform reliability, observability, security, and usability through thoughtful design, implementation, and operational ownership

Requirements:

• 10+ years of software engineering experience, with a track record of designing, building, and operating production-grade systems
• 7+ years of experience with backend services, distributed systems, APIs, infrastructure platforms, developer tooling, or internal platforms
• 3+ years experience in AI-enabled systems, AI agents, LLM-based applications, prompt workflows, or machine-learning platform concepts
• 5+ years experience with modern software development practices, including testing, CI/CD, observability, reliability, and secure engineering
• Ability to work across teams, understand developer needs, and turn ambiguous problems into practical technical solutions
• Experience building platforms, frameworks, or tools used by other engineers is highly desirable
• Passion for improving developer experience, engineering productivity, automation, and the responsible use of AI in software engineering
• Strong communication skills, with the ability to collaborate effectively with engineers, technical leads, product managers, and stakeholders