Bilingual Sales Development Representative (Job ID: IRESAM1R)

InsideOut is a California based cleaning company providing both residential and commercial services. They are seeking a part-time Bilingual Sales Development Representative focused on outbound cold calling to generate and qualify commercial leads and book appointments.

Responsibilities:

• Conduct outbound cold calls to commercial prospects sourced organically through your own online research
• Generate interest and book walkthrough appointments for free commercial cleaning estimates
• Clearly explain the walkthrough process to potential clients and set proper expectations for their first interaction with the team
• Participate in weekly business networking meetings and 1:1 meetings with other business owners after initial training
• Coordinate calendars and schedule appointments accurately using Google Calendar to ensure zero overlaps
• Maintain meticulous records in simple spreadsheets, including clear notes on conversations and follow-up statuses
• Follow up with prospects after walkthroughs and proposals are sent, answering basic questions and tracking decision-making timelines
• Act as the professional first point of contact, ensuring the Armor360 brand is represented with authority
• Communicate effectively with Spanish-speaking cleaning staff when necessary to coordinate logistics
• Depending on your skill set, assist with organic social media posting and basic content support on Facebook and Instagram
• Act as the first point of contact, ensuring every interaction builds immediate trust and professional rapport
• Potentially assist with organic social media content creation to drive brand visibility as the role evolves

Requirements:

• C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT
• PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
• Previous experience in outbound sales, cold calling, or appointment setting
• Strong resilience and ability to handle rejection without losing motivation
• Clear and confident phone presence
• Strong follow-up skills and attention to detail
• Fluent English with a neutral and easily understandable accent
• Fluent Spanish required to communicate with internal cleaning staff and Spanish-speaking contacts
• Comfortable using Google Calendar, email, spreadsheets, and messaging apps such as WhatsApp
• Reliable internet connection with backup solution
• Resilience: Must view rejection as part of the process and maintain a positive, assertive attitude regardless of call outcomes
• Reliability: Proven track record of consistent performance without the need for constant supervision or 'micromanagement'
• Active Listening: Ability to hear a client's needs and position Armor360 as the ideal solution
• Marketing (Optional Plus): Depending on your skill set, assist with organic social media posting and basic content support on Facebook and Instagram
• Marketing Support: Potentially assist with organic social media content creation to drive brand visibility as the role evolves