Systems Engineer - Endpoint Management

Description

We are looking for an experienced Systems Engineer - Endpoint Management to support enterprise Windows device strategy and operations for a defense software environment in Atlanta, Georgia. This Long-term Contract position focuses on modern endpoint management, secure device configuration, large-scale Windows lifecycle planning, and dependable execution within established governance standards. The role is well suited for someone who can balance hands-on technical work, automation, and documentation while supporting both standard business users and developer workstations.

Responsibilities:
Lead administration of Windows endpoint management services using Microsoft Intune, including Autopilot provisioning, application delivery, compliance enforcement, and configuration policy management.
Manage identity and device access controls through Microsoft Entra ID, with emphasis on Conditional Access integration and device compliance alignment.
Oversee Windows Update for Business operations by defining deployment rings, coordinating remediation efforts, and guiding staged release strategies for enterprise endpoints.
Direct driver and firmware governance for Dell and Lenovo systems, including troubleshooting feature update issues, controlling update sequencing, and reducing hardware-related regressions.
Plan and execute enterprise-scale Windows operating system upgrades, including compatibility validation, pilot testing, phased rollouts, and post-deployment support.
Develop and maintain advanced PowerShell automation to streamline endpoint administration, improve consistency, and reduce manual operational effort.
Support developer workstation needs by implementing managed certificate trust approaches for inspected web traffic environments and maintaining reliable endpoint usability.
Create and maintain Endpoint Privilege Management policies in CyberArk/Idira for Windows devices while aligning configurations with security requirements and operational needs.
Produce clear operational documentation, standard procedures, and technical decision records so ongoing support can be transferred effectively across teams.
Participate in formal change control activities by preparing implementation plans, assessing risk, documenting rollback steps, and executing changes in accordance with enterprise governance processes.

Requirements

At least 7 years of experience managing Windows endpoints in large enterprise environments with the ability to work independently and make sound technical decisions.
Hands-on expertise with Microsoft Intune in Windows-focused deployments, including Autopilot, compliance policies, application rollout, and configuration profile administration.
Strong experience with Microsoft Entra ID, Windows Update for Business, and BitLocker management in secure enterprise settings.
Proven background managing Dell and Lenovo driver and firmware updates, including investigation of feature update driver conflicts and rollout prioritization.
Advanced PowerShell scripting skills with a track record of building automation for endpoint operations and administration.
Experience delivering major Windows OS version upgrades at scale using structured testing, deployment waves, and compatibility planning.
Familiarity with formal IT change management practices, including change documentation, risk evaluation, approval processes, and rollback preparation.
Strong troubleshooting, analytical, and documentation skills; experience with WSL2, CrowdStrike, CyberArk Endpoint Privilege Management, Windows 365, osQuery, Palo Alto GlobalProtect, or managed certificate trust methods is preferred.

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