Product Manager Child Care for All Program (Contract)
Location: Hybrid Brooklyn, NY (2 MetroTech Center) + Remote
Employment Type: Contract W-2
Duration: 6+ months
About the Opportunity
The Office of Technology and Innovation is partnering with the City Hall Child Care Office to deliver technology that powers the Child Care for All program. We're seeking an experienced Product Manager to lead the end-to-end delivery of digital applications and services that directly benefit New Yorkers.
This is a high-impact role where you'll guide multi-disciplinary teams through the full product lifecycle from strategy and research to launch and continuous delivery.
Key Responsibilities
Synthesize research, analytics, and best practices to solve real problems for New Yorkers
Build and maintain product roadmaps that define direction and timing
Manage the software product lifecycle from conception to launch, bridging program strategy, UX, and technology
Translate user needs into prioritized requirements; decide what to build to maximize value and program impact
Define and monitor outcomes and KPIs to drive evidence-based improvements
Collaborate with program owners and stakeholders across agencies to align on goals
Write user stories, acceptance criteria, and system requirements with UX and engineering teams
Required Qualifications
10+ years of proven product management experience launching digital features/products using SDLC best practices
Hands-on experience across the full product cycle: planning, analysis, design, development, testing, deployment, and maintenance
Proven ability to manage multiple products from strategy down to executional detail
Strong data-driven decision-making skills (prioritization, enhancements, new features)
Experience synthesizing qualitative and quantitative data (e.g., Google Analytics)
Comfort working across ecosystems, platforms, and emerging technologies
Excellent analytical, problem-solving, and communication skills (written and verbal)
Self-motivated, proactive, and collaborative team player
Track record of bringing diverse groups together toward a common goal
Work Arrangement & Schedule
Hybrid: 3 days on-site at 2 MetroTech Center, Brooklyn, NY 11201 / 2 days remote
Hours: Monday Friday, 35 hours/week (normal business hours)
A mandatory unpaid meal break applies after 6 hours of work
Overtime above 35 hrs/week requires pre-approval via the agency timekeeping system
Additional Notes
Background check may be required for the selected candidate
How to Apply
Qualified candidates are encouraged to apply with an updated resume highlighting relevant product management experience, particularly any work on public-sector or civic technology initiatives.
