Mainframe CICS and MQ Administrator

Mainframe CICS and MQ Administrator:

1. 8+ year experience in managing Mainframe CICS and MQ subsystems.
2. System Maintenance & Configuration: Installing, maintaining, and upgrading CICS Transaction Server, MQSeries, and related ISV products (e.g., BMC MainView).
3. CICS Region Management: Creating, configuring, and monitoring CICS regions (using tools like Omegamon/MainView) and managing CICSplex environments (CPSM) for load balancing.
4. Performance Tuning: Analyzing system performance, adjusting System Initialization Table (SIT) parameters, and optimizing resources.
5. Troubleshooting & Support: Providing 24x7 support, performing dump analysis, and resolving production issues (e.g., abends, transaction freezes).
6. Experience familiar with IBM and other vendors web sites: Open problem cases, ask questions, prepare and send dumps.
7. SMP/E – in depth knowledge to do install work on CICS and any associated products.
8. Security – in depth knowledge of RACF (must be able to install security on CICS and associated products and create RACF security rules as they pertain to CICS).
9. SMF – moderate skill set required to gather and manipulate SMF data (Eg: CICS 110 records).
10. Problem determination skills – ability to diagnose problem and determine root cause and remediation.
11. Understanding of a CICS MRO environment (TOR and AOR configuration).
12. Set traces (Aux and GTF) – ability to set traces to aid vendors in problem management and determination.
13. CICS shutdown statistics – be able to produce and interpret shutdown stats to aid in problem determination and growth projections.
14. Understanding of the CICS dynamic storage areas and how to manipulate for short on storage situations or to accommodate future growth of applications.
15. Create both transaction and system dumps (and port to vendors for analysis).
16. RDO (resource definition online) – must be able to create any resource needed on CICS (e.g transactions, programs, files, transient data queue, LSR groups, etc).
17. Web Services – creating and supporting of web services within CICS.
18. RACF security – ability to install CICS security requirements, maintain RACF security within CICS and on all CICS resources.
19. Proficient at creating (modifying) CICS reports/metrics (e.g CPU consumption, storage consumption, transaction volume, response times, wait times, etc).
20. Provide training, technical guidance, and mentoring to junior team members.
21. Demonstrate strong communication, documentation, coordination, problem-solving skills, and the ability to work independently as well as within a team.