Business Strategy Analyst

Getlabs is the leading platform for at-home diagnostics. They are seeking a Business Strategy Analyst to analyze data and drive operational insights, supporting strategic growth initiatives and improving patient experience.

Responsibilities:

• Build, maintain, and continuously improve BI tables and data models that power company reporting
• Develop and manage dashboards used across Operations, Finance, Business Development, and Clinical Quality
• Ensure consistency and accuracy of key metrics across the organization
• Troubleshoot and improve existing reporting and analytics workflows
• Analyze appointment routing, logistics, and phlebotomist utilization to improve efficiency
• Support supply/demand planning and resource allocation across markets
• Build models to evaluate new market expansion opportunities
• Conduct geographic and partner-level analyses to inform growth decisions
• Support pricing and partnership strategy with data-backed recommendations
• Prepare monthly and quarterly business reviews for top enterprise partners
• Investigate partner questions and performance issues through ad hoc analyses
• Collaborate with BD on feasibility and sizing for new partnerships
• Analyze cancellations, reschedules, and service quality metrics across markets
• Conduct root cause analyses to identify opportunities to improve patient outcomes and experience
• Calculate key projections for financial forecasts, including B2B and DTC demand
• Assess QoQ financial performance, as well as quarterly performance vs. budget

Requirements:

• 2 to 5 years of experience in analytics, consulting, operations, finance, or a related role
• Bachelor's or Master's degree in Business Analytics, Data Science, Finance, Economics, Public Health, Engineering, Computer Science, or a related field
• Strong analytical thinking and ability to structure ambiguous problems
• Proficiency in SQL, Excel modeling, BI tools (e.g., Looker, Mode, Tableau), and ideally some experience with a coding language (e.g., Python or R)
• Strong communication skills and ability to present insights clearly
• Comfortable working cross-functionally and engaging with stakeholders at all levels
• Willingness to own both high-impact strategic work and day-to-day analytics needs
• High emotional intelligence with the ability to build trust, navigate ambiguity, and work effectively across diverse teams and personalities
• Ability to effectively and responsibly leverage AI tools for data analysis is helpful