Customer Service Agent REMOTE

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment.

Responsibilities:

• Conduct virtual consultations with clients via Zoom
• Guide individuals and families through personalized supplemental benefit options
• Support clients throughout the enrollment process with professionalism and clarity
• Maintain accurate digital documentation and follow-up communication
• Deliver high-quality, client-first service
• Participate in ongoing mentorship, development sessions, and team trainings
• Build lasting client relationships that support long-term success

Requirements:

• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident on video and familiar with digital tools
• Passionate about helping others and contributing to a mission-driven organization
• Authorized to work in the United States
• Reliable internet connection and Windows-based laptop or PC with webcam
• Customer service or consultative experience preferred, not required