Health IT Business Analyst / Integration Analyst - Remote

Optum Insight is improving the flow of health data and information to create a more connected system. They are seeking a senior Health IT Business Analyst / Integration Analyst to support end-to-end interoperability and interface delivery in a live healthcare environment.

Responsibilities:

• Develop, enhance, and support HL7 v2.x interfaces using InterSystems Ensemble/IRIS as the primary integration engine
• Design, build, and support Epic Bridges interfaces and related interoperability workflows, including vendor interfaces connected to Epic
• Perform message analysis, mapping, and troubleshooting for common HL7 message types (ADT, ORM, ORU, SIU, DFT) and resolve interface failures independently
• Translate clinical/business requirements into HL7 mappings and integration specifications; create and maintain interface specs, mapping documents, and support guides
• Perform Epic-side build/configuration changes required to enable or modify interfaces
• Support Epic upgrade cycles, including Nova Notes review, regression testing, and end-to-end validation
• Monitor interface queues and transaction logs for errors/latency; coordinate remediation and communicate status and impact to non-technical stakeholders
• Ensure data exchange complies with HIPAA and organizational security standards; support secure connectivity patterns as required

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
• Epic Bridges certification
• 5+ years hands-on Epic Bridges interface development and production support in a healthcare environment (certification required; hands-on build/support-not certification only)
• 5+ years hands-on HL7 v2.x development and production support using InterSystems Ensemble/IRIS in a healthcare environment
• Expert-level InterSystems Ensemble experience used as an HL7 engine (not junior/in-training/shadowing)
• Proven experience analyzing, mapping, and troubleshooting HL7 message types including ADT, ORM, ORU, and SIU (or equivalent)
• Ability to independently troubleshoot and resolve Ensemble interface failures without direct supervision
• Experience performing Epic-side build changes to enable or modify interfaces
• Experience supporting vendor interfaces connected to Epic and supporting Epic upgrade cycles (Nova Notes review and regression testing)
• Experience supporting live hospital or large multi-facility health system integrations in a live Epic environment
• Proven extensive knowledge of how Epic Bridges and Ensemble interact during message flow and error scenarios
• Proven solid verbal and written communication skills, including the ability to explain issues clearly to non-technical stakeholders
• Experience working in HIPAA-regulated healthcare IT environments
• Experience supporting 24x7 production and on-call environments
• Epic Data Courier certification
• Epic Care Everywhere experience
• FHIR and/or API-based integration experience
• Secure transport and file transfer (VPN/TLS, SFTP) configuration and support experience
• Experience with HIEs, external registries, and cloud integration patterns
• Additional scripting/programming experience (e.g., Python, Java, .NET, JavaScript)
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy