Senior / Lead Software Engineer, Full Stack (Product)

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Software Engineer on the Product Team, you’ll turn ambiguous product problems into high-quality shipped software, partnering closely with product and design to define what we build and how we measure success.

Responsibilities:

• Ship full-stack product features end-to-end across frontend, backend, and data
• Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value
• Own delivery from scope/design through launch, monitoring, and iteration
• Solve ambiguous, technically challenging problems with pragmatic, scalable solutions
• Partner closely with product, design, and engineering to shape requirements and roadmap
• Improve performance, reliability, and overall product quality at enterprise scale
• Contribute to strong engineering culture through code review, tooling, and process improvements

Requirements:

• 5+ years of experience in professional software development
• Proven experience shipping production full-stack web applications
• Hands-on experience applying AI/ML in product (LLMs, embeddings, or similar)
• Comfortable operating in ambiguity and driving work forward independently
• Product-minded: you care about UX and customer outcomes, not just implementation
• Strong communicator and collaborator across functions
• Ownership mindset and bias for action
• Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most)
• Curious and continuously learning
• Experience with enterprise SaaS (especially B2B marketing or sales tech)
• Experience with real-time systems (chat, messaging, event-driven)
• Familiarity with Salesforce/CRM integrations
• Experience building agentic systems or autonomous tool-using workflows
• Startup experience and rapid shipping