Principal Software Engineer – Senior Software Engineer – Java, SRE & Observability

NetSuite is a company that focuses on building the next generation of cloud-native EHR platforms. The Principal Software Engineer will architect and build cloud-native solutions, drive engineering excellence, and mentor engineers while collaborating cross-functionally to influence product and technical strategy.

Responsibilities:

• Architect and build cloud-native EHR platforms using microservices and Kubernetes
• Design and deliver AI-driven automation and AIOps systems
• Lead end-to-end system design for scalability, reliability, and observability
• Stay hands-on with coding, debugging, and production delivery
• Drive engineering excellence through code reviews and best practices
• Mentor engineers and elevate team capability
• Partner cross-functionally to influence product and technical strategy
• Serve as escalation point for complex customer issues beyond Tier 1/2
• Lead root cause analysis of critical incidents
• Collaborate across teams to resolve and prevent issues
• Provide implementation guidance for EHR deployments
• Design solutions for EHR integrations and ecosystem connectivity
• Identify risks and implement mitigation strategies
• Develop SOPs and operational automation
• Maintain knowledge bases and runbooks
• Work in Agile, continuous delivery environments
• Participate in 24x7 on-call rotation

Requirements:

• 6 to 10+ years of experience
• 7+ years building distributed systems
• Strong Java plus Python/Shell scripting
• Microservices and Kubernetes expertise
• Cloud experience (OCI, AWS, Azure, or GCP)
• AI/ML or AIOps production experience
• Solution design for complex systems
• REST APIs, JSON/XML knowledge
• SQL and secure data handling
• Code reviews and mentoring experience
• Customer-facing troubleshooting experience
• Applicants are required to read, write, and speak English
• Candidates must be US Citizens or Greencard Holders
• This position requires a security clearance
• EHR or healthcare platform experience
• HL7/FHIR familiarity
• Oracle Health / New Millennium exposure
• Oracle DB experience
• Kubernetes experience