Staff Product Manager, Ting Data Products

Whisker Labs is the company behind Ting, an electrical fire prevention sensor active in more than 1.3 million homes across North America. They are seeking a Staff Product Manager to build Ting Data Products into a scaled product line, acting as the product lead for this new solution by owning strategy, roadmap, and customer relationships.

Responsibilities:

• Set the North Star direction for Ting Data Products and the strategy to realize the vision in concert with company leadership
• Be the in-house expert on grid data needs — what grid teams use today and what they would use if they could get it. Run discovery, build durable feedback loops, and translate insight into the product roadmap
• Define a focused set of data products — APIs, files, dashboards, alerts — built on common foundations that serve many customers. Decide what to build, what to package, and how customers will integrate
• Define and ship the roadmap to make progress towards the vision. Partner with design and engineering to shape the scope of each release and ensure a high-quality customer experience. Measure customer and business impact after each release
• Shape positioning, messaging, pricing and packaging, sales enablement, and launch plans. Be the product’s authority in sales conversations and customer demos
• Build the roadmapping, prioritization, and release-planning practices this product line needs as it scales
• Use modern AI tools fluently across research, prototyping, writing, and analysis — at the pace senior PMs are now expected to work

Requirements:

• 8+ years of product management experience, primarily in B2B
• 3+ years building data products — APIs, real-time feeds, structured datasets, or other customer-facing data offerings
• Strong understanding of how data buyers consume third-party data — what teams need from a data product they can rely on day-to-day
• Engineering background strongly preferred — you can sketch an API, reason about pipeline tradeoffs, and hold your own in architecture conversations
• An appetite to go deep on the underlying domain: electrical telemetry and grid operations
• Excellent communication, presentation skills, and executive presence
• Comfortable carrying both technical and business conversations in customer settings, from utility engineers to utility VPs
• Track record of translating ambiguous customer needs into repeatable product requirements that serve multiple buyers
• Strong instinct for pricing, packaging, and what makes a B2B data product commercially viable
• 3+ years in a growth-stage startup environment — you're at home with ambiguity, pace, and the swings of building something new
• AI-native operator. You can name the specific AI tools and workflows you use day-to-day and explain how they've changed what you produce and how fast
• A natural bridge between engineers and business stakeholders
• Process-minded in a builder's way: lightweight processes that scale with the team, not for their own sake
• Experience building data products from sensor or hardware-generated data
• Experience with electric utilities or other institutional buyers of grid or infrastructure data
• Familiarity with utility operations, distribution engineering, or grid planning workflows