Job Description/Responsibilities: Serve as a subject matter expert (SME) for AJO and AEP capabilities, and support upskilling efforts across the team
Work in a client facing roles and lead the architecture and design of Adobe Experience cloud implementations.
Understand various integration patterns between Adobe experience cloud tools and provide solution to the requirements.
Collaborate and lead technical resources to define technical architecture and solution development.
Contribute to platform governance, best practices, and continuous improvement in journey orchestration
Deliver real-time, personalized member journeys/campaigns that enhance engagement and satisfaction
Skillset/Experience Details: Experience working in Adobe Experience Platform and hands on experience on one or more key modules of RTCDP, CJA, AJO and Data Distiller
Working knowledge on implementing/ enhancing AEP related changes as per technical design specifications
Strong understanding of customer journey logic, event triggers, decision orchestration, and personalization
Understanding of AEP APIs and deployment processes
Understanding of Identity Graph, Query Service, Real time customer profile, Segmentation service, data science workspace
Experience working with customers and digital marketing data and segmentation opportunities, and various measurement and analysis techniques and technologies.
Solid understanding of how websites work to increase customer acquisition, loyalty, and business metrics
In depth understanding of integrated architecture of experience cloud offerings from Adobe
Excellent client management skills, strong written and verbal communications, executive level presence
Sound knowledge & experience of marketing domain spreading across the industry leading tool platforms
Outstanding communication skills, ability to interact and make clients understand the marketing solution lucidly
Ability to come up with alternate solutions/thought processes when presented with a complex technical/functional scenario
Experience of working in on-off model, in multi-vendor environment, team acceptability as per own behavior
