Program Manager
San Franicisco, CA
Program Overview
We are seeking experienced Technical Program Managers to support a large-scale Google Cloud Platform (Google Cloud Platform) modernization program spanning three workstreams: Data Delivery, AI/ML Insights, and Cross Workstream. TPMs will work closely with internal workstream leads, technology partners, and executive stakeholders to drive program delivery, governance, and cross-program integration.
Role Summary
The TPM will be embedded within the Google Cloud Platform PMO under the direction of the Google Cloud Platform Program Lead, aligned to a specific track (Data Delivery, AI/ML, Cross Program Integration, Infra, or Google Transformation). Each TPM owns end-to-end program management execution within their track and contributes to overall program governance, agile delivery cadence, and continuous improvement.
Key Responsibilities
Reporting & Program Health
● Own and maintain Steerco decks including workstream status, KPI scorecards, RAID highlights, and dependency status.
● Develop and publish weekly program health scorecards with RAG status across Scope, Schedule, Quality, and Resources.
● Produce weekly workstream status reports in coordination with workstream leads; maintain effective status reporting at multiple levels.
● Prepare monthly executive summary for program sponsors.
● Maintain version-controlled program baseline updated after every major change.
Finance & Resource Management
● Track actuals vs. plan by workstream and partner on an ongoing basis; ensure alignment to approved AOP budget.
● Flag variances and escalate budget risks proactively.
● Generate and maintain project forecasts in PM systems, including monitoring actualization and analyzing resource needs.
● Facilitate resource coordination and efficient allocation to ensure well-supported project teams.
Inter-Program Integration
● Maintain dependency register for other programs including committed deliverables and dates.
● Own escalation path when Google Cloud Platform delivery risk threatens downstream program timelines.
● Drive cross-program governance forum ownership and cadence.
● Facilitate cross-team collaboration and communication to mitigate dependencies and promote continuous integration and delivery.
Planning & Execution Cadence
● Develop and maintain the program management plan including kick-offs, milestone gates, and execution rhythm.
● Drive sprint and release planning cadence across all workstreams; promote and advance agile methodologies.
● Facilitate quarterly planning processes and coordinate teams for strategic task planning and dependency management.
● Lead milestone gate reviews with clear Go / No-Go criteria per release.
● Ensure alignment and synchronization of multiple agile teams toward common program goals.
● Track all action items and ensure follow-through accountability.
RAID Management
● Maintain risk register with probability × impact scoring, mitigation owner, and resolution dates; identify, assess, and mitigate project risks.
● Manage active issue log with owner and escalation path; manage and resolve impediments.
● Document assumption log with validation checkpoints and decision log capturing all program decisions with rationale, approver, and date.
● Flag cross-program risks as program-level items.
● Conduct weekly RAID reviews, ensure real-time issue logging, and escalate within 48 hours.
Vendor & Quality Management
● Expertise in vendor management and selection; coordinate with external delivery partners
● Oversee project quality standards through rigorous testing and validation processes.
● Drive continuous improvement in project management processes, tools, and methodologies.
Required Qualifications
● 7+ years of experience in Technical Program Management leading complex, large-scale technology programs from conception to completion.
● Demonstrated experience supporting Google Cloud Platform-based modernization programs including data, AI/ML, or infrastructure workstreams.
● Strong Tech Ops experience — familiarity with infrastructure operations, platform provisioning, and IT operations delivery.
● Experience managing cross-functional programs with multiple workstreams and external vendor partners.
● Expertise in RAID management, program governance frameworks, and executive reporting.
● Experience with budget tracking and AOP/financial management in a program context, including project forecasting and resource actualization.
● Strong facilitation and stakeholder management skills up to C-suite level.
● Proven track record delivering large-scale projects with exceptional leadership across cross-functional teams.
● Proficiency in program management tools: Jira, Confluence, Smartsheet, or equivalent.
● Proficiency in AI Tools : Claude or Equivalent
● Strong advocate for agile principles with hands-on experience driving agile delivery across multiple teams.
Preferred Qualifications
● Experience with Google Cloud Platform services including BigQuery, Looker, Spanner, Kong AI Gateway, or GML frameworks.
● Familiarity with ML pipeline delivery and BI modernization programs.
● PMP, PgMP, or equivalent program management certification.
● Experience working in a managed services or MSP-driven delivery model
