Female Spa Receptionist Attendant - Hilton Waikoloa Village

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Attendant, you’re not just ensuring a clean and relaxing spa environment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The scenic Hilton Waikoloa Village is looking for a Female Spa Attendant to join the Spa team!

62 acres of Hawaiian Paradise on Hawaii’s Big Island. Located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close.  Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite.

The ideal candidate will have minimum one year of cash handling experience, six months of customer service experience and basic computer skills.

• Classification: Full Time
• Shift pattern: Various – must be available to weekdays, weekends, and holidays. 

Here's what you'll do during a typical day:

• Greet and assist guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to requests, and resolve any issues in a friendly, efficient manner
• Maintain a clean, inviting environment: Clean and sanitize spa areas including locker rooms, treatment spaces, and equipment in compliance with health and safety standards
• Manage spa supplies: Monitor and restock towels, refreshments, and other amenities as needed
• Monitor facility usage: Observe spa activity and report any concerns to maintain a safe and relaxing environment
• Process transactions with care: Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
• Support spa operations: Perform general duties and provide support to the spa team as needed to enhance the guest experience

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.