Supply Chain Solutions Project Intern (TikTok Shop) - 2026 Start (BS/MS)

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. The Supply Chain and Logistics team is vital in ensuring a robust, efficient infrastructure that drives business growth and enables global connection. They provide planning guidance and logistics strategy assistance to existing businesses, helping them optimize their operational efficiency.

About the Role
We are seeking a highly motivated Fulfilment Solutions Intern to support our FBT (Fulfilment by TikTok) team within the Fulfilment Operations organization. This internship offers a unique opportunity to contribute to ongoing operational projects, system improvements, and launch readiness initiatives across Europe. The ideal candidate brings a combination of analytical thinking, attention to detail, and interest in supply chain solutions, project coordination, and testing.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Key Responsibilities:
- Product Operations & Data Analysis: Support day-to-day logistics operations by managing requests, ensuring process alignment, and maintaining accurate warehouse data, analyse operational data and produce daily/weekly reports to keep the stakeholder informed on the ongoing support function and progress.
- Project Management & Testing: Assist with project coordination and system testing, including documentation, issue tracking & reporting, and results analysis, also coordinate with product and tech teams to solve system issues.
- Go-To-Market & Launch Coordination: Contribute to the smooth rollout of new tools and processes by coordinating tasks and supporting cross-functional teams, and able to help address frequently asked questions regarding the launched feature.

Minimum Qualifications:
- Currently pursuing a degree at university, graduating on or after 2026, eligible to work in the UK, available to attend the internship for a minimum of 12 weeks on a full-time or part-time basis;
- Strong organizational skills with the ability to manage multiple tasks and priorities independently;
- Excellent communication skills; proficiency in English is required
- Proficient in Microsoft Office / Google Workspace; familiarity with Excel (pivot tables, lookups) is preferred.
- Eager to work in a cross-functional, fast-paced environment.

Preferred Qualifications:
- Preferred major in Supply Chain, Logistics, Business Management, Project Management, Engineering, Analytics, Mathematics, or a related field;
- Prior internship or academic project experience in supply chain, logistics, project coordination, or systems testing;
- Ideally familiar with case management tools (e.g., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project frameworks (e.g., RACI, critical path tracking);
- Strong analytical mindset with exposure to data visualization or reporting tools (Excel, Tableau, Power BI, etc.).
- Detail-oriented, self-driven, and a collaborative team player.