Project Manager (UKG Pro/WFM)

Ascend, Inc. is one of the largest exclusive, premier UKG partners in North America. They are seeking an experienced Project Manager to join their PMO Team remotely, focusing on UKG Pro and WFM Enterprise Launch projects, guiding clients through the implementation process.

Responsibilities:

• Lead the planning, execution, and delivery of Enterprise - Premiere Customers implementing UKG Pro Full Suite, including WFM
• Develop, update, and maintain detailed project plans, timelines, and budgets in collaboration with stakeholders
• Manage and provide direction to a team of functional consultants (Pro and/or WFM) with oversight of the Technical Consultant, ensuring effective coordination of integrations and system configurations
• Conduct regular status calls and governance meetings with customers and internal teams, driving alignment and accountability on deliverables
• Track project progress, update plans with changes, and communicate impacts on timelines, scope, and budgets
• Hold customers and internal team members accountable for meeting deadlines, providing required data, and completing assigned tasks
• Prepare and distribute weekly project status reports, highlighting accomplishments, open items, risks, and next steps
• Facilitate resolution of key project risks and issues, escalating and presenting resolution options when needed
• Ensure project sign-offs, deliverables, and artifacts are completed and stored appropriately
• Set clear expectations with customers regarding roles, responsibilities, and ownership throughout the project lifecycle
• Ensure all deliverables meet quality standards and customer requirements
• Share best practices and processes with customers to prepare them for effective post-implementation ownership
• Drive continuous improvement in project methodology, tools, and templates within the PMO
• Deliver projects to successful completion while achieving industry-leading ratings on Raven Intel
• Consistently model professionalism and a customer-first orientation in all interactions
• Perform other duties as assigned

Requirements:

• Minimum 5 years of UKG project management experience, 3 years with UKG Pro and WFM
• Minimum 3 years experience in Enterprise level project deployments (multi-work stream)
• UKG Pro and WFM Full-Suite implementation experience highly preferred
• Ability to manage multiple projects simultaneously
• Proficient with project management tools (Smart Sheets preferred)
• Excellent communication and stakeholder management skills
• Comfortable presenting to large and diverse audiences, including C Level executives
• Able to work remotely from a home office
• Legal residence and ability to work in the United States OR legal residence and ability to work in Canada
• Ability and willingness to travel approximately 25% of the time
• Assisted with change management and user acceptance testing
• Worked closely with team members communicating and understanding the goals required to complete the required tasks on time and budget
• Maintained the internal project management system up to date with all-time worked, task status, and related documentation