Manager, New Product Advancement Client Success

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. As a New Product Advancement Client Success Manager, you will collaborate with innovative teams to build and commercialize AI-driven solutions while fostering client partnerships and supporting implementation efforts.

Responsibilities:

• You will help Solventum to build and commercialize the next generation of AI-driven revenue cycle automation solutions
• You will coordinate and lead client partnership councils to foster deeper client partnerships while gathering feedback and guidance on Solventum’s new solutions and product roadmaps
• You will coordinate with client account teams to identify and secure early adopter pilot sites for new solutions
• You will provide project support to coordinate across product and implementation teams for early adopter pilot projects
• You will support implementation and training teams, as well as clients to help ensure clients successfully adopt, use and succeed with Solventum products
• You will support product marketing and sales teams to develop successful sales and marketing strategies, including training other teams on new products and technologies, creating sales presentations and being a product demo expert

Requirements:

• Bachelor's Degree or higher AND (seven) 7 years of product management experience in healthcare technology solutions with an in-depth knowledge of product software lifecycle management
• OR
• High School Diploma/GED AND (eleven) 11 years of product management experience in healthcare technology solutions with an in-depth knowledge of product software lifecycle management
• Experience leading development partnerships projects
• Experience in a client-facing role preferably managing projects with clients
• Experience with executive-level client interactions and being able to manage and coordinate across multiple levels of a client organization
• Understanding of physician EHR workflows including documentation, coding and orders submissions
• Understanding of healthcare revenue cycle include payment denials and denials management