Project Manager, Site Enrollment and Engagement Lead

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The Site Enrollment and Engagement Lead (SEEL) Project Manager manages SEEL teams and supports internal stakeholders and sponsors to ensure research teams can optimize clinical trial enrolment.

Responsibilities:

• Operational delivery of team strategy and agreed team metrics
• Responsible for ensuring team compliance and adherence to all relevant laws, regulations and guidelines
• Reviews and approves expense reports according to agreed procedures
• Monitors time-keeping and attending
• Support SEEL PL/Director as required to ensure all stakeholders are updated regarding project status and performance
• Responsible for team performance reviews and objective setting in conjunction with SEEL Project Lead / Director
• Contribute and deliver regular project updates that clearly demonstrate progress, impact and value being delivered by the team - typically weekly and monthly reporting is required
• May be delegated SEEL Project Lead responsibilities as required
• If required directly manage sites in SEEL capacity as well as manage the team
• Accompany SEELs / Senior SEELs on field visits as appropriate to assess and monitor performance is as expected
• Supports career management and development of SEELs
• Planning and facilitating SEEL training: backfill, new hires for expansions
• Support recruitment and onboarding process for SEELs
• Ensure consistency of quality and performance delivery across all aspects of SEEL performance

Requirements:

• Bachelor's Degree BA/BS in Health Sciences or related field or equivalent academic professional qualifications
• Minimum 3+ years' experience
• Pharmaceutical Industry (in research or commercial environments)
• Line management
• Multiple therapy areas
• Excellent interpersonal and communication skills
• Excellent customer service skills
• Experienced of mentoring / coaching colleagues
• Ability to quickly gain an understanding of a situation and to have a solutions based approach to resolving problems
• Experienced in coordinating activities across multiple stakeholders / functions
• Excellent presentation skills
• Strong oral and written communication skills, must be able to communicate in English on business level
• Competent user of computer software applications including MS Office
• Confident in handling and manipulating data to identify trends
• Empathy and awareness of cultural differences
• Ability to establish rapport with a wide range of people / internal and external stakeholders
• Field management experience preferred
• Previous experience in line management of remote based team preferred