Coordinator, Financial Aid/Advising

Position: Coordinator, Financial Aid/Advising

Department: Student Success & Engagement

Type of Position: Full-time Hourly

Exemption Status: Non-Exempt

Work Schedule, Hours per week: Monday-Thursday 9am - 6pm & Friday 8am - 5pm , 40 hours per week

Opportunity for hybrid schedule: No

Starting Salary Range: $20.93-$26.94 and determined based on relevant years of work experience provided on application and resume.

Position Summary: Counsel and advise current and prospective students and parents on all aspects of the financial aid process.

Required Qualifications:

• Bachelor’s degree
• Minimum of three years’ experience in financial aid or Advising; preferably at a community college
• Customer Service Experience

Preferred Qualifications:

• Community College Experience
• Other Higher Education Experience
• Bilingual (Spanish, ASL, or other language as determined by the needs of the college)

Position details include but are not limited to:

• Meet with current and prospective students and parents via phone or in-person to respond to general and complex questions regarding financial aid programs and individual funding needs.
• Serve as Foreign Credential Liaison. Review all foreign educational documents to ensure complete accuracy prior to submission to a third-party evaluator, conduct outreach to students with missing information needed to complete their foreign credential evaluations, and edit records in Banner after third-party evaluation is complete. 
• Manage the email account, respond to all inquiries regarding foreign education, and maintain a working knowledge of commonly received foreign educational documents. 
• Make decisions regarding student financial aid eligibility while adhering to all Federal Title IV regulations, state statutes, and institutional policies. 
• Participate in and lead outreach initiatives within the JCCC community and externally with high schools and partner organizations. 
• Maintain working knowledge of all Federal Title IV, state, and institutional regulations, policies, and procedures. 
• Attend required meetings and applicable professional development training sessions. 
• Provide feedback regarding possible improvements to financial aid processes and procedures. 
• Perform general office duties, such as providing front desk coverage, answering incoming calls, and assisting with virtual chat/email inquiries.

To be considered for this position we will require an application, resume, and cover letter.

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Benefits Category

For Full‑time Employees:

• Health insurance with some employer paid options.
• Life insurance & AD&D (employer provided)
• Retirement plans (403(b), 457(b), and KPERS)
• Employer paid 8% contribution into a 403(b) no match required
• Paid time off (vacation, sick, personal, and floating holidays)
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Tuition reimbursement / assistance for non‑JCCC courses for employee
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center
• And many more!

About JCCC:

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission: JCCC inspires learning to transform lives and strengthen communities.

Vision: JCCC will be an innovative leader in equitable student access, learning and success.

Equal Employment Opportunity:

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550, Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.

Disclosure: 

If you need any assistance throughout the search process, please reach out to the HR@jccc.edu. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email HR@jccc.edu.