About Us
Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart’s platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them.
We are hiring a Director, Client Services in our New York City office.
About the Role:
We’re looking for a people leader who can lead and inspire a multi-layered team of Digital Strategy Managers and Client Services Associates. The team you will lead is responsible for driving digital marketing campaigns from development through execution and managing day-to-day stakeholders in partnership with Sales. You’ll lead the team in New York City at our HQ and report to the VP of Client Services.
The team manages clients at the intersection of corporate reputation, public affairs, and B2B marketing, leading strategic digital advertising efforts for some of the country’s most influential organizations—including Fortune 500 companies, agencies, trade associations, and advocacy groups.
In this role, you’ll provide support, coaching, and structure to your team and other managers, helping them navigate fast-moving client use cases, while instilling operational rigor and effectiveness. This role will not manage clients directly (though you will impact client outcomes through supporting your direct reports); rather, you’ll manage a team of strategists who own the day-to-day client management responsibilities.
You’ll collaborate cross-functionally with GTM, CS, and Platform leadership to troubleshoot and address operational and delivery gaps to better deliver paid media campaigns aligned to client objectives.
What You’ll Do:
Team leadership and people management:
Team growth and enablement:
Cross-functional collaboration and partnership:
Experiences and Capabilities You Bring:
This is a hybrid role. Work from home or in the office on Monday and Friday, and in Applecart’s New York City office Tuesday through Thursday.
Compensation:
Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation.
The base salary range for this role is between $170,000.00-190,000.00, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area.
A few facts about us:
