Field Project Manager, Customer Facing

Agilent Technologies is seeking a Field Project Manager for customer-facing roles to lead and support the delivery of complex laboratory projects. This position involves hands-on project management, working closely with internal teams and customers to ensure high-quality execution of services across various locations.

Responsibilities:

• Supporting solution design, scope development, and proposal activities
• Developing and maintaining project plans (scope, schedule, budget, resources)
• Coordinating with customers and stakeholders to align expectations and execution
• Leading on-site project execution, including vendor coordination and equipment-related activities
• Monitoring progress, resolving issues in real time, and maintaining momentum across workstreams
• Delivering CrossLab solutions—including laboratory relocations, consulting, and 3D lab design—while leading meetings, driving progress, maintaining documentation, and building strong relationships across customers, internal teams, and third-party vendors

Requirements:

• Bachelor's degree in a scientific or related field, or equivalent experience
• 8+ years of relevant professional experience, including 5+ years in customer-facing field project management
• Experience applying project management methodologies
• Strong written and verbal communication skills
• Experience working directly with external customers
• Experience with data tools/reporting systems
• Ability and willingness to travel extensively (often 50%+) and spend sustained time on-site during critical project phases
• PMP certification
• Experience in laboratory environments, instrument service, or equipment maintenance
• Familiarity with GMP and/or GLP environments
• Pharmaceutical or life sciences industry experience
• Experience managing budgets (quotes, POs, invoicing)
• Experience with third-party service providers
• Lean Six Sigma training or certification
• Proficiency in MS Office and tools such as MS Project, Smartsheet, Visio, SAP, or Maximo