Director of Product Management

Jump is the AI operating system for financial advisors, transforming meetings, emails, and documents into structured data, automated workflows, and compliance-ready outputs. The Director of Product will own product strategy across Meet and Jump OS, lead a team of PMs, and partner with Engineering and Design to ensure successful execution of the product roadmap.

Responsibilities:

• Own product strategy and roadmap for Meet and the operating system, with flexibility to extend into adjacent product areas
• Lead and develop a team of 4–6 PMs, including hiring, onboarding, career development, and performance management
• Partner with Engineering and Design leadership to drive roadmap execution, quality, and velocity
• Set the bar for PM craft at Jump through frameworks, processes, documentation, and team norms that raise everyone’s output
• Drive cross-functional alignment on roadmap, pricing and packaging, and integration points with Jump’s broader product surface
• Represent the product perspective in executive and go-to-market conversations, bringing commercial clarity and customer insight into every strategic discussion
• Hold the team accountable to outcomes, not just outputs, with clear success metrics, honest PMF assessment, and proactive communication when things aren’t working
• Help build Jump into a career-making, exceptional place to work

Requirements:

• 10–15+ years of PM experience, with at least 3–5 years managing PM teams
• A track record of owning and scaling a core product surface—not just shipping features, but building something that became the center of gravity for a business
• Strong people leadership: you develop PMs, build team culture, and hold a high bar without creating drama
• Deep user empathy: you understand that products in financial services live or die on trust, and you design with that constraint at the center
• Commercial instinct: you connect product decisions to revenue, know what real demand pull looks like, and don't confuse polite feedback with validated signal
• Comfort with ambiguity and scope: you write your own brief, define success criteria before asking for resources, and stay oriented when priorities shift
• Strong cross-functional presence: you're as credible in a sales debrief as you are in an engineering sprint planning session
• A direct, kind, low-drama working style and a desire to help Jump raise the bar
• Background in fintech, financial services, or advisor-facing products
• Experience with AI-powered or data-intensive SaaS
• Startup or high-growth environment experience
• Prior experience building or scaling a PM org from the ground up