Business Data Analyst I

Liberty University is an educational institution seeking a Business Data Analyst I to join their Analytics and Decision Support department. The role primarily focuses on enabling improved decision-making through data analysis and collaboration with business units to address data needs and optimize processes.

Responsibilities:

• Analyze workflow issues and data integrity problems, provide recommendations on resolution, and advise management accordingly
• Conducting and leading projects to accompany the transformation of Liberty’s business processes through the effective collection, processing, and visualization of data
• Document and optimize business processes by researching industry best practices and supporting the development of solutions for current business operations
• Develop a deep understanding of core business processes and how performance is measured, and work with business units to discern strategic and analytical data and analytics needs and gaps
• Utilize diagnostic/predictive/prescriptive analysis to derive business insights and direct/drive action that increases revenue, decreases cost, and/or mitigates risk
• Possess a thorough understanding of University systems and data sets, and be able to summarize and describe raw data sets for departmental use. Support validation processes to ensure data accuracy
• Analyze data to align with organizational goals and relay business impacts of findings through data-driven recommendations
• Collaborate closely with business units and provide expert input on functional business topics
• Streamline business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal development and publication standards
• Provide operational support to assigned business units' systems, including technical assistance
• Provide regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service
• Occasionally works outside of normal business hours to support system upgrades, business unit-specific deployments, or timely technology business requirements
• Collaborates effectively with peers, colleagues, leaders, and business partners to ensure consistent delivery of high-quality results. Demonstrates excellent communication and influencing skills
• Mentor junior analysts on standards, best practices, and advanced analytics techniques
• Supports the development of new policies and facilitates training and communication efforts. Assigns work as appropriate and proactively reviews outstanding requests
• Assists department leadership with daily coordination of duties, projects, and tasks, including supporting the interviewing process for new hires

Requirements:

• Interest in data, reporting, or analytics
• Basic experience with Excel or similar tools or willingness to learn
• Strong communication, analytical, and organizational skills
• Bachelor's degree and one year of relevant experience, or apprenticeship in a Liberty Information Services position with supervisor recommendations is required
• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
• Possess public communication skills that allow professional representation of Liberty University
• Strong organizational skills
• Computer skills
• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
• May be required to travel
• May be required to sit to perform deskwork or type on a keyboard
• Regularly required to hear and speak in order to effectively communicate orally
• Regularly required to stand, walk, and climb stairs to move about the campus
• Handle materials, reach overhead, kneel or stoop in order to conduct business
• Regularly lift 10 or fewer pounds
• Exposure to SQL or database concepts is preferred
• Experience with Excel, Access, Argos, Tableau, or SSRS is preferred