Senior Manager, Software Engineer

Quest Diagnostics is a leading company in the healthcare sector, and they are seeking a Senior Manager, Software Engineer. This role involves overseeing a team of developers, focusing on process efficiency and quality improvements while ensuring alignment with business priorities.

Responsibilities:

• Oversee the design and execution by the development teams. Ensure strategic priorities are met, resource allocations are aligned to development and business timelines, and workflows are efficient and scalable
• Partner with Scrum Masters, Product Managers, Architects, and Technical Leads to ensure development activities align with business priorities and software development methodology processes i.e. Agile, Waterfall, etc
• Serve as point of contact for leadership on development teams’ capacity planning, performance, utilization, and operational needs
• Follow and assure team adherence to SDLC framework
• Identify and implement efficiencies in development workflows, Agile ceremonies, and collaboration across teams
• Drive process standardization to improve development velocity, reduce bottlenecks, and enhance overall team productivity
• Work closely with QA and QC teams to ensure testing best practices are consistently followed
• Accountable for solutions delivering high-quality data and insights to customers and internal stakeholders
• Monitor and report on team utilization, capacity, and workload distribution to support optimal resource allocation
• Track and analyze development spend to ensure efficient use of resources and budget adherence
• Provide leadership with regular reports on development progress, risks, and operational insights
• Ensure alignment with current and emerging technology best practices, dependencies (e.g., enterprise plan of record, key technology changes), and assists in funding discussions
• Act as a liaison between development teams, product management, and senior leadership to ensure smooth execution of priorities
• Partner with HR and direct line managers to support hiring, onboarding, and career development initiatives for development team members
• Foster a culture of collaboration, accountability, and continuous improvement within the software development function
• Collaborate across the businesses to solicit requirements and drive value in a matrixed organization

Requirements:

• 5+ years of experience in software development, project management, or operations, with at least 2 years in a leadership role
• Strong understanding of Agile development methodologies (Scrum, Kanban, SAFe, etc.) and how to support teams within these frameworks
• Familiarity with cloud-based platforms such as AWS, Snowflake, and Google Cloud Platform
• Experience working with cross-functional development teams, including developers and QA/QC professionals
• Ability to analyze and report on team performance, utilization, and spend
• Excellent communication and stakeholder management skills
• Prior experience with enterprise data platforms, analytics solutions, or cloud-based development environments
• Knowledge of continuous improvement processes, software testing best practices, and development lifecycle optimization
• Familiarity with AI/ML-based development, MLOps, and automation
• Familiarity with emerging technology and advocating for relevant adoption
• Experience with process improvement, operational efficiency, and reporting tools is a plus
• Knowledge or prior experience using Jira, GitHub, Confluence, Clarity