Senior Partner Manager, Product Partnerships - Partner Success

Jobber is a company focused on helping small businesses succeed through technology. They are seeking a Senior Partner Manager to manage a portfolio of strategic technology partners and to define the long-term partner success function post-activation.

Responsibilities:

• Own and manage a defined book of strategic technology partners post-activation
• Drive day-to-day partner management, ensuring alignment on shared goals and KPIs
• Develop and execute joint business plans to accelerate revenue, adoption, and product expansion
• Identify upsell, cross-sell, and new integration opportunities within your portfolio
• Lead executive business reviews and ongoing performance discussions
• Manage renewals and lead complex commercial negotiations to maximize value for Jobber
• Own the partner function post-activation, establishing a structured and scalable engagement model
• Design and implement the end-to-end partner journey from launch through scale
• Define partner success metrics, health indicators, and governance standards
• Document best practices and create repeatable frameworks for partner management
• Establish meeting cadences, reporting templates, QBR structures, and growth playbooks
• Build scalable processes that enable the broader team to manage partners consistently and effectively
• Influence partner product roadmaps to align with Jobber’s strategic priorities
• Identify ecosystem gaps and conduct buy/build/partner analyses
• Monitor market, industry, and competitive trends to inform partnership strategy
• Partner closely with the Business Development Manager, Technology Partnerships to ensure seamless transition from deal activation to growth
• Collaborate with Product, Engineering, Marketing, Sales, and Success teams to align partnership initiatives with Jobber’s broader business objectives
• Enable co-marketing and co-sell motions to drive customer acquisition and retention
• Provide partnership insights and performance reporting to senior leadership

Requirements:

• Proven experience in product partnerships, strategic account management, or business development within technology companies
• Experience managing and growing a portfolio/book of partners with measurable commercial impact
• Demonstrated success building or scaling partner programs and lifecycle frameworks
• Strong commercial acumen and experience negotiating complex agreements
• Proven ability to exceed growth and revenue targets
• Executive presence and ability to influence senior stakeholders internally and externally
• Data-driven mindset with the ability to translate insights into strategic action
• Technical fluency and understanding of product development and APIs
• Strong cross-functional collaboration skills in a fast-paced environment
• Passion for building structured systems while driving real business results
• Willingness to travel regularly for conferences and partner engagements