Senior Product Manager, Back Office (Lead to Contract)

Datavant is the data collaboration platform trusted for healthcare, providing critical data solutions for organizations across the healthcare ecosystem. The Senior Product Manager will own the Lead-to-Contract experience, working closely with various teams to improve workflows and drive adoption of solutions.

Responsibilities:

• Understand the real Lead-to-Contract process: map how Sales, Deal Desk, RevOps, and Legal actually work today — including the workarounds, manual handoffs, and data quality gaps nobody talks about. Identify the highest-friction points and quantify their cost
• Define target-state workflows and data model for your domain in Salesforce: Decide how leads, opportunities, quotes, and contracts should flow, what automation should exist, and where human judgment is needed
• Shape upstream decisions that affect downstream domains: Lead-to-Contract decisions — such as Product Catalog structure, account hierarchies, and contract data — flow directly into Order-to-Cash and other back-office areas. You'll own these foundational choices and coordinate with peer Product Managers to ensure they work across the full lifecycle
• Own the Lead-to-Contract backlog: prioritize by business impact — cycle time, quote accuracy, manual intervention rates, compliance risk — not stakeholder volume. Make tradeoff decisions and communicate them clearly
• Partner with MDM to represent Lead-to-Contract needs when enterprise-wide entity definitions (Account, Contact, Product) are being established. MDM owns the canonical model; you own how those entities behave within your domain's workflows
• Bridge contract lifecycle and CRM: ensure CLM templates, clause libraries, approvals, and contract metadata map cleanly into Salesforce and support downstream quoting, amendments, renewals, and obligations tracking
• Ship with clear requirements and success metrics: write PRDs and acceptance criteria, partner with Enterprise Engineering on delivery, coordinate cutovers, and measure adoption, data completeness, cycle times, and exception rates
• Drive adoption: phased rollouts, training, feedback loops, and iteration. Define auditability requirements (access controls, approval chains, logging) for your domain; Enterprise Engineering and IT implement
• Own domain governance: intake and prioritization for Lead-to-Contract change requests, release coordination with Enterprise Engineering, and documentation of workflows and integration touchpoints
• Enable and communicate: run release notes, process change announcements, and roadmap updates to Sales, RevOps, Legal, and Finance; surface risks early and remove blockers

Requirements:

• 3-6 years in product management, program management, or business systems at a company with meaningful operational complexity, multiple business lines, post-M&A integration, or rapid scaling
• Hands-on Salesforce implementation experience (whether as a solution architect, consultant, or business systems lead) and has grown into product thinking
• Knowledge of the platform and the business process, with experience implementing Salesforce solutions and working closely with Sales, Deal Desk, RevOps, or Legal
• Ability to assess what's native vs. custom, what's a lightweight configuration vs. a heavy lift, and where the platform's constraints should reshape the process
• Experience navigating stakeholder priorities, helping groups reach decisions when conflicts arise
• Systems thinking ability to trace how a change to the quoting workflow affects downstream contracting, the handoff to Order-to-Cash, and financial reporting
• Change management mindset with experience driving adoption of business systems changes
• Discovery-oriented approach to understanding user needs through shadowing and mapping real workflows
• Clear communication and writing skills for creating PRDs, process diagrams, and release notes
• Organized operator with the ability to run tight backlogs and timelines