Product Manager (RCM)

Blueprint is hiring a Product Lead to build and run an AI-powered billing service for therapists in private practice. The role involves launching the service, building agents for billing workflows, and leading public launch and scaling efforts.

Responsibilities:

• Launch the human-powered service and tracking layer, instrumenting the system to generate training data for our agents
• Build agents that take over billing workflows one job at a time, moving from supervised to autonomous as they prove reliable
• Design the orchestration layer billers use to supervise, approve, and correct agents, with every correction improving the system
• Set pricing, packaging, and the service commitments we make to customers
• Lead public launch and early scale across operations, hiring, capacity planning, and P&L
• Serve as Blueprint’s insurance billing expert and shape the roadmap alongside our core EHR team

Requirements:

• You're an AI-native product builder who has shipped RCM, claims, or insurance billing products, ideally on the provider side
• You've built something 0→1 with a real operations layer, such as a managed service, marketplace, or human-in-the-loop workflow
• You've built LLM or agent workflows in production and you're deeply hands-on with AI in your own work
• You can hire, lead, and learn from billers, treating them as product partners rather than ticket-takers
• You excited to think like a GM, not just a PM. You're prepared to own pricing, operations, the P&L, and the decisions related to scaling the business
• You can model hours per account, gross margin, and CAC payback without handing the work off to Finance
• You understand SMB and self-serve. The customer is a solo therapist spending $300–$600 per month, not a hospital CFO
• You do your best work in early-stage ambiguity and want to own a big bet end to end