Senior Quality Assurance (QA) Engineer

CVS Health is committed to enhancing human-centric health care, and they are seeking a Senior Quality Assurance (QA) Engineer to ensure the delivery of high-quality healthcare technology solutions. This role involves both manual and automated testing, focusing on validating healthcare applications and workflows, particularly in claims processing and data management.

Responsibilities:

• Design, develop, and execute comprehensive test plans, test cases, and test scripts to validate healthcare applications and business processes
• Perform both manual and automated testing across web applications, APIs, integrations, and backend systems, ensuring high-quality software delivery
• Validate healthcare data and workflows, including claims processing, EDI 837 transactions, eligibility verification, and member/provider data management
• Write and execute SQL queries to verify data integrity, troubleshoot issues, and validate backend processing within SQL Server environments
• Collaborate closely with developers, business analysts, and QA team members in an Agile/Scrum environment to ensure thorough test coverage and timely defect resolution
• Log, track, and retest defects using tools such as JIRA or Azure DevOps, and contribute to automation initiatives using tools such as Selenium, Cypress, and Postman
• Support regression, integration, and performance testing efforts while mentoring junior testers, reviewing test artifacts, and applying strong analytical, problem-solving, and communication skills to drive quality improvements

Requirements:

• 5+ years of Quality Assurance expertise, including manual and automated testing of enterprise-scale applications
• 3+ years supporting healthcare platforms, with substantial knowledge of claims processing, member and provider data, eligibility workflows, and EDI 837 transactions
• 2+ years leveraging SQL Server, API testing, and backend validation techniques to ensure data accuracy and system reliability
• 2+ years contributing within Agile/Scrum teams, independently managing testing activities, sprint commitments, and defect resolution efforts
• Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)
• Knowledge of test automation frameworks and tools such as Selenium, Cypress, Postman, JIRA, Azure DevOps, and other testing and defect management platforms
• Familiarity with healthcare payer systems, healthcare data integrations, and regulatory requirements, including HIPAA compliance
• Exposure to performance, integration, and end-to-end testing across enterprise applications, along with relevant certifications in Quality Assurance, Agile methodologies, or test automation