Senior Product Manager

Humana is a leading U.S. healthcare company, and they are seeking a Senior Product Manager to lead cross-functional product initiatives. The role involves overseeing enhancements that advance clinical care management and collaborating across various platforms to translate business needs into scalable solutions.

Responsibilities:

• Plan and manage product enhancements that support clinical care management and business operations
• Partner with business leaders and delivery teams to define priorities, requirements, and implementation plans
• Coordinate activities across multiple workstreams, ensuring milestones, timelines, and deliverables remain on track
• Monitor project progress, identify risks, and communicate recommendations that support informed business decisions
• Prepare clear project updates, status reports, and communications for leadership and stakeholders
• Evaluate business needs and recommend process improvements that improve efficiency and the customer experience
• Collaborate with technology partners to support product enhancements, system updates, and issue resolution
• Assist with planning for new products, business initiatives, and operational improvements
• Support product adoption by documenting requirements, coordinating testing, and validating business outcomes
• Promote consistent processes and continuous improvement across product initiatives

Requirements:

• Bachelor's degree with 1+ year in clinical management systems, or 5+ years in Product Management
• 1+ year with Jira Align, Azure DevOps, or equivalent tools to manage features, stories, and decisions
• Proven ability to convey complex technical concepts to 3+ audiences (executive, technical, business) through written and verbal updates on a weekly or sprint-based cadence
• Record of leading 2+ cross-functional initiatives spanning technology and business domains, coordinating teams to deliver measurable outcomes
• Experience facilitating cross-functional meetings, PI planning events, and formal presentations for 10 to 100+ stakeholders
• Master's degree in business or healthcare
• 1-2 years supporting Medicare and/or Medicaid programs (Special Needs Plans and state Medicaid Care Management), documenting requirements across system build, configuration, or enhancement projects
• Active Epic certification(s) or hands-on Epic experience
• Certified Product Manager (CPM), SAFe Product Owner/Product Manager (POPM), or equivalent certification
• Demonstrated success balancing strategic vision with operational execution in growth-oriented environments