Project and Program Management - Program Manager Tech 1

Dice is seeking a Project Manager Tech 1 to support the rapidly growing Microsoft Discovery ecosystem. The role involves managing community repositories, facilitating technical onboarding, and creating educational content to enhance customer and partner engagement.

Responsibilities:

• Manage and maintain customer-facing GitHub repositories and community assets
• Organize repository structure, content, and governance processes
• Support onboarding and review of community-contributed content
• Maintain repository documentation, contribution workflows, and operational standards
• Track repository health, contribution readiness, and adoption metrics
• Produce operational reports and performance insights
• Identify process improvements to increase community engagement and asset discoverability
• Recommend enhancements to repository governance and contribution experiences
• Curate scientific workflows, agents, skills, and reusable technical assets
• Create and maintain starter kits, sample packages, and reference implementations
• Improve usability, organization, and discoverability of existing scientific content
• Ensure documentation remains accurate, current, and customer-ready
• Support validation and publishing of contributed community assets
• Create blogs, tutorials, videos, technical guides, and onboarding materials
• Develop customer-facing learning content and technical documentation
• Translate complex technical concepts into easy-to-understand educational materials
• Support workshops, demonstrations, and enablement sessions
• Contribute to customer and partner success through impactful educational resources
• Support onboarding activities for partners adopting Microsoft Discovery
• Assist with prerequisite reviews, access readiness, environment setup, and onboarding tracking
• Help validate workflows, agents, skills, datasets, and reusable assets prior to publication
• Troubleshoot onboarding and integration challenges
• Coordinate escalations with Microsoft engineering teams and subject matter experts
• Create onboarding playbooks, troubleshooting guides, known issue documentation, and repeatable onboarding patterns
• Triage customer and partner questions related to community assets and technical implementation
• Track recurring issues and identify opportunities to improve onboarding experiences
• Investigate issues impacting community repositories and contributed assets
• Coordinate resolution efforts across stakeholders and technical teams
• Help unblock customer and partner adoption scenarios
• Monitor customer feedback and recommend operational improvements

Requirements:

• 1-2+ years of experience managing or supporting GitHub repositories
• 1-2+ years of experience working with software engineering practices
• 1-2+ years of experience in project/program management, technical coordination, or support operations
• Basic understanding of AI/LLM technologies and machine learning concepts
• Familiarity with APIs, MCP (Model Context Protocol), or similar integration technologies
• Experience working with technical documentation and process management
• Strong written and verbal communication skills
• Ability to work independently in a remote environment
• Experience with scientific computing or computational science
• Exposure to machine learning, simulations, research environments, or scientific software
• Knowledge of version control systems and GitHub workflows
• Familiarity with agentic AI concepts and AI-powered developer experiences
• Experience creating technical enablement content such as: Blogs, Tutorials, Videos, Customer onboarding guides, Documentation, Workshop materials
• Experience supporting customers, partners, developers, researchers, or technical communities