Training Specialist

Training Specialist:

Location: Morristown, NJ (4 days Onsite), w2 and local candidates only

Duration: 12 Months (Contract to hire)

Must have experience supporting retail and/or commercial banking environments.

The Senior Training Specialist will be responsible for working in conjunction with the Director of Learning and Development and internal business groups to assess - evaluate training needs - develop training materials - plans to improve individual, organizational or customer performance. Will deliver class materials in an engaging and professional manner and evaluates student progress.

Responsibilities include but are not limited to:

• Responsible for the development, management, delivery, effectiveness and evaluation of all assigned training programs and offerings.
• Ensures that programs are consistent, and that appropriate accountability exists.
• Design, develop, deliver and evaluate in person and online learning programs. Programs may be traditional - e-learning courses, zoom or webinars (live or recorded), video shorts, gamified learning - other online learning mechanisms.
• Collaborate both face to face with other members of the Learning and Development team to ensure business objectives are met through effective learning solutions.
• Work in partnership with subject matter experts to ensure training aligns with goals, policies/procedures of the organization and the criteria of curriculum design and evaluation.
• Design and implement strategy to optimize knowledge in support of meeting and exceeding operational and internal goals and metrics.
• Perform all duties required for e-learning content launch, including course upload, testing, user assignment and notification, and LMS administration.
• Evaluate the effectiveness of current and future training and communication offerings and make recommendations for improvement.
• Display consistent self-development and awareness of industry trends through research, meetings and self-learning to enhance personal and departmental learning and development. Explore cutting edge technologies or software to enhance course offerings or delivery mechanisms to learners.
• Ensures the integrity, consistency and quality of the work of trainees through advocating for processes and decisions, management feedback and driving new procedures and ideas.

Required Skills:

• Proficient in training methodologies, curriculum development and soft skills.
• Proficient in using and operating all remote learning tools independently (zoom, teams etc).
• Knowledge of new training methodologies (gamified learning, elearning).
• High energy, enthusiastic, motivational training style; able to present in front of groups or on video.
• Strong critical thinking skills; excellent creative and conceptual thinking abilities.
• Strong communication skills, both verbal and written.
• Proficient in MS Products - strong knowledge of Microsoft Office and web based systems
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation and influencing skills.
• Strong attention to detail.
• Strong time management and multi-tasking skills; ability to prioritize assignments.

Required Experience:

• Required: High School diploma or GED and experience in stand-up training.
• Bachelor's degree in HR, Education or a related field, experience in a bank or financial services organization preferred.
• 0-3 years related experience or equivalent combination of education and experience