Job Title: Operations Manager

Department: Programming

Reports To: General Manager & SVP of Programming

FLSA Status: Exempt (ADMIN)

Location: Dallas (TX)

OVERVIEW:

The Radio One story began simply with a dream and one radio station. Forty years, 13 markets, and 70+ stations later, we are an urban media empire, spanning multiple media platforms. We are in your ears with Reach Media/Radio One, on your televisions with TV One, and may even be the name behind your favorite website, with our digital platform Interactive One. Information is power, and our mission here at Radio One, Inc. is simple – to be the most trusted media source in the African American community. At Radio One, we pride ourselves on hiring people who are dedicated and continue to challenge the norm, while embracing a corporate culture built on creativity and passion. We are our employees’ biggest fans, and it is our daily mission to attract, develop, and retain the brightest stars in the business. This role will provide direction, organization, creativity and strategy regarding the music, talent, promotions, and production necessary to produce a marketable radio station.

ESSENTIAL RESPONSIBILITIES:

Discuss plans with marketing personnel to promote sales of programs and periods to advertisers and their agencies
Plan long and short-term programming and promotional strategies
Recommend departmental budgetary needs
Conduct strategic research to gain high Arbitron ratings and determine if changes need to be made with personnel or format based on the interpretation of Arbitron ratings
Schedule music when needed and perform on-air as needed
To ensure all reporting staff has the necessary skills to perform their assigned Job Responsibilities at the highest level of professionalism (consistently appropriate) and competence (effective and efficient) on an ongoing basis
To maintain high performance and effectively deal with identified non-performance in a timely manner
To recruit and train new staff when and where required
Ensure discretion is exercised at all times for functionality of the business practices, specifically as it applies to:
- Oversee all activities to ensure compliance with FCC regulations including Emergency Broadcast Service and transmitter requirements
Collaborate with the General Manager to discuss station policy and administrative procedures
Share insights with the Engineering Department to accomplish station needs and goals
Perform special projects under the direction of the General Manager
Engage in skill-building workshops that are relevant to the ongoing development of the role

To stay current with all relevant industry information as it applies to the overall job responsibility

KNOWLEDGE/SKILLS/ABILITIES:

Must be a critical thinker and exercise appropriate management skills. Ability to multitask, be flexible, and work long hours, including some weekends, evenings, and holidays.
Ability to analyze general business procedures or governmental regulations
Ability to operate mixer boards, remote, and online equipment
Directly supervises employees in the department in accordance with the organization's policies and applicable laws
Lead interviewing, hiring process, and training employees; planning, assigning, and directing work; appraising performance reviews for direct reports; rewarding and disciplining employees; addressing complaints and resolving problems
Effectively draft correspondence and develop work plans for direct reports
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Assess data and address concerns and share technical insights as needed
The employee must occasionally lift and/or move up to 50 pounds
Complies with Network and Urban One’s mandatory training and adheres to related course deadlines
Demonstrated ability to lead, motivate, and direct a team to include but not limited to:
- Provide regular constructive feedback
- Resolve issues/conflicts with diplomacy in a timely manner
- Provide ongoing guidance and support for growth and development
- Deploy effective coaching skills
- Practical understanding of anti-harassment and discrimination laws
- Ability to effectively administer performance reviews and corrective action plans as appropriate.
- Ensure team (s) attend mandatory department and/or mandatory company training (s) as required.
Submit to a criminal background check
Legal right to work in the United States

EDUCATION and/or EXPERIENCE

BA is preferred, Associate degree (AA) or equivalent from a two-year college or technical school and five years related experience and/or training; or an equivalent combination of education and experience.

R1 Operations Manager

Key skills

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