Clerical Supervisor - Ambulatory - MSKI Orthopedics and Sports Medicine Randolph

02370 GCMG Sports Medicine: Randolph - Sports Medicine

Full time

Yes

40

Mon-Fri 8-5

Pay Range:

$24.10 - $36.15

Essential Functions

• Develops staffing plans to maximize use of resources.
• Interviews and selects clerical team members for the department in cooperation with the department manager.
• Trains and assists new clerical team members in the onboarding process for the department.
• Coaches and counsels clerical team members on their performance.
• Oversees meeting performance metrics for the department to include productivity and quality standards.
• Conducts or delegates auditing responsibility for compliance with policies and standard work for the department to ensure metrics are met and processes are appropriately followed.

Physical Requirements
Work consistently requires long periods of sitting, computer and phone use. Work requires some walking, standing, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds. Must have intact senses of sight, hearing and touch. Must be able to speak and articulate clearly. Works in a fast paced environment.

Education, Experience and Certifications

High School Diploma or GED Required. Associates degree preferred. Customer service and Practice Operations, Call Center or Ambulatory Revenue Cycle experience required. Minimum of 3 years in a medical office setting preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.