Epic Patient Access, RTE & Referrals Analyst

Epic Patient Access, RTE & Referrals Analyst

Location: Kondapur, Hyderabad

Work Mode: Work from Office (5 Days a Week) – No Work from Home / No Hybrid

Shift Timings: 5:30 PM – 2:30 AM IST (Aligned with U.S. Eastern Time)

Job Summary:

We are seeking an experienced Epic Patient Access, RTE & Referrals Analyst to join our healthcare IT team. The ideal candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the Epic Patient Access suite, including Real-Time Eligibility (RTE) and Referrals . The candidate will work closely with patient access, registration, scheduling, revenue cycle, and clinical teams to streamline patient intake, insurance verification, referral management, and front-end revenue cycle processes.

• 3+ years of hands-on experience with Epic Patient Access, Real-Time Eligibility (RTE), and Referrals .
• Epic Patient Access Certification is mandatory.
• Experience in Epic build, configuration, implementation, testing, and production support.
• Strong understanding of patient registration, scheduling, insurance eligibility verification, referrals, prior authorizations, and front-end revenue cycle workflows.
• Experience supporting integrated Epic applications.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced healthcare environment.

Mandatory Requirements

• Epic Patient Access Certification (Mandatory)
• Minimum 3 years of relevant Epic Patient Access experience
• Experience supporting RTE (Real-Time Eligibility) and Referrals
• Excellent communication skills.
• Willing to work 5:30 PM – 2:30 AM IST (Eastern Time Shift) .
• Must work from the Kondapur, Hyderabad office (5 days per week) .
• Strictly Work From Office – No Work From Home or Hybrid.
• Candidates who can join immediately or are currently serving a 15–20 day notice period will be given preference.

Preferred Skills

• Experience in U.S. healthcare environments.
• Knowledge of patient access, insurance verification, referral management, authorizations, and revenue cycle operations.
• Experience integrating Patient Access with Epic Cadence, Prelude, Resolute, MyChart, and other Epic applications.
• Understanding of Epic implementation methodology and healthcare interoperability.
• Strong documentation, stakeholder management, and communication skills.