Principal Software Engineer

FloresHR is focused on enhancing client experiences and building a remarkable team. The Principal Software Engineer will be a key technical partner, leading initiatives across Engineering and Product while providing hands-on technical leadership and mentorship.

Responsibilities:

• Learn our benefits administration business, client needs, operations, and systems so technical decisions support meaningful business outcomes
• Partner with the VP of Software Engineering, Product, and business leaders to shape technical strategy, priorities, and roadmaps
• Own technical discovery and planning for complex initiatives that span teams, products, systems, or external partners
• Turn ambiguity into clear decisions, dependencies, risks, milestones, and ownership; raise concerns early
• Guide architecture across modern and legacy applications, integrations, data, and cloud infrastructure, making thoughtful tradeoffs among reliability, security, scale, maintainability, delivery speed, and business continuity
• Write, review, debug, and improve production code when direct technical contribution is the best way to unblock delivery or reduce risk
• Step into unfamiliar systems, prototype uncertain solutions, and help resolve critical production issues and root causes
• Lead through technical judgment, trust, and delivery across employees, contractors, consultants, and vendors
• Mentor engineers and build technical fluency across Product through pairing, reviews, working sessions, and direct feedback
• Create reusable patterns and practical guardrails that help teams make sound decisions independently
• Stay accountable through implementation, rollout, and production, adjusting plans as conditions change
• Advance practical standards for testing, observability, incident response, CI/CD, documentation, code review, security, and production readiness
• Drive modernization, technical-debt reduction, and systemic improvements that strengthen reliability, supportability, delivery confidence, and client experience
• Model accountability, curiosity, service, productive disagreement, and dependable follow-through; maintain quality work that promotes our core values and perform other duties as assigned

Requirements:

• 7+ years of software development experience, with 5+ years in senior technical leadership role
• Demonstrated success leading major technical outcomes across multiple teams, products, or client engagements and helping important work reach production
• A strong software engineering foundation with the ability to contribute code, debug difficult problems, and apply sound architecture and systems-design judgment
• Ability to learn unfamiliar businesses, languages, frameworks, and systems quickly while knowing when to engage deeper specialists
• Ability to translate business goals and incomplete requirements into clear technical options and plans for technical and nontechnical audiences
• Experience influencing without formal authority, mentoring engineers, and partnering with Product, business leaders, contractors, or consultants
• A record of personal ownership, sound judgment, early risk communication, dependable follow-through, and high-quality customer service
• Our primary environment includes Azure, C#, .NET, React, and TypeScript. Experience with some of these technologies is helpful but engineering judgment and learning agility in adjacent stacks are more important than checking every box
• A bachelor's degree in Computer Science or a related field, technical training, or equivalent practical experience
• An individual that understands the value of providing a high level of customer service
• Experience in benefits administration, Consumer Directed Health, insurance, payroll, HR technology, or another operationally complex industry is helpful but not required