Customer Service Representative I (MCS)

Stewart Title is a global real estate services company committed to helping employees develop their careers. They are seeking a Customer Service Representative to promote Stewart services and provide administrative support to sales teams, ensuring customer success and maximizing revenue.

Responsibilities:

• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Requirements:

• High school diploma required
• Typically requires 0-2 years of related work experience
• Bachelor's preferred