Network Security Engineer II

Rackspace Technology is a multicloud solutions expert that delivers end-to-end solutions by combining expertise with leading technologies. The Network Security Engineer II will provide high-level technical support, resolve complex customer issues, and ensure the integrity of the cloud environment.

Responsibilities:

• Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues
• Monitor and provide maintenance for all related infrastructure
• Ensure the control, integrity, and accessibility of the cloud environment
• Implements large, complex enterprise-class solutions
• Lead tasks relating to system architecture enhancements, problem management, fleet
• Lead Workload/Workforce Management and Optimization related tasks
• Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business
• Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
• Share knowledge with other Engineers and Administrators on the support floor

Requirements:

• High School Diploma is required
• A Minimum of three years of relevant experience
• Cisco Certified Network Associate (CCNA) is required
• Ability to work with F5 load balancers
• Experience with Palo Alto firewalls
• Knowledge of ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling
• Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems
• Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN)
• Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications
• Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions
• Ability to make appropriate decisions considering the relative costs and benefits of potential actions
• US Citizenship is required
• Bachelor's degree in computer science or related field of study is preferred. At the manager's discretion, additional relevant experience may substitute for the degree requirement
• Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred