Principal Product Manager, Interoperability & Network

b.well Connected Health is addressing healthcare’s fragmentation problem with their FHIR-based health data management platform. They are seeking a Principal Product Manager to own the roadmap for interoperability and the b.well Network, translating regulatory requirements into product specifications and driving data-driven product development.

Responsibilities:

• Own product requirements for FHIR-based data exchange across 350+ integrated data sources
• Translate CMS interoperability rules (CMS-0057-F, TEFCA alignment, patient/provider/payer access APIs) into functional and non-functional specifications
• Define acceptance criteria against FHIR R4, US Core, and Da Vinci implementation guides
• Document stakeholder dependencies across engineering, compliance, and network partners
• Define and own KPIs/OKRs for CMS-Aligned Network growth — data sources connected, API call volume and latency, data completeness, provider/payer connection growth
• Build and monitor dashboards tracking FHIR API adoption and interoperability performance
• Map end-to-end user journeys for patients, providers, and payers exchanging data through the platform
• Use quantitative and qualitative testing to continuously improve the interoperability experience
• Benchmark b.well's network against CMS-Aligned Network peers (60+ companies) and interoperability trends (ONC, CMS, TEFCA)
• Conduct quantitative and qualitative research with health plans, providers, and consumers to quantify data-fragmentation pain points
• Analyze usage data to prioritize new FHIR-based capabilities and network enhancements
• Partner with engineering on the Helix FHIR Server roadmap and with legal/compliance on CMS-Aligned Network requirements
• Coordinate launch readiness across Client Success, Solution Consulting, Engagement, Reporting, and Commercialization
• Define client value measurement methodology tied to interoperability metrics (e.g., growth in connected records, reduction in manual data entry)
• Owning Product Requirement Document (PRD) completeness and requirements definition
• Managing scope control and driving stakeholder alignment
• Ensuring requirements clarity and spec readiness for engineering handoff
• Maintaining quarterly roadmap alignment across teams and priorities

Requirements:

• 6+ years of product management experience, including end-to-end delivery of at least one FHIR-based or healthcare interoperability product from concept to market launch
• 4+ years of leadership experience in technology product management
• Deep, hands-on knowledge of FHIR/HL7 standards (FHIR R4, US Core, Da Vinci implementation guides) and CMS interoperability regulation (CMS-0057-F, Patient Access API, TEFCA)
• Working knowledge of payer and provider data — EMR/clinical coding, claims, provider directories, network adequacy
• Familiarity with regulatory frameworks governing health data (HIPAA, HITRUST)
• Comfort defining and tracking KPIs/OKRs, and using analytics tools to validate product decisions with data rather than opinion
• Exceptional problem-solving skills with a track record of executing complex, cross-functional initiatives
• Strong leadership skills and the ability to influence across teams and organizations