Principal Product Manager II, Location Platform & Quality

Life360’s mission is to keep people close to the ones they love. In this role, you'll own the strategy that keeps Life360’s technical foundation fast, reliable, and observable as we scale to hundreds of millions of users.

Responsibilities:

• Identify where the platform will break before it does, and build the fault tolerance and capacity buffers so it doesn't
• Establish performance and reliability as first-class product requirements, not afterthoughts
• Drive the continued evolution of our observability and telemetry approach so every team has a view into system health and no one ships into the dark
• Define company-wide platform KPIs that let product and engineering deliver fast and high quality without second-guessing the foundation beneath them
• Partner with engineering leadership to surface and mitigate the structural risks that constrain growth (location quality, performance, etc.) before they affect the millions of families who depend on us
• Turn platform health data and infrastructure realities into sharp narratives: what's slowing us down, what we need for the next order of magnitude, and where to place the bets now
• Prepare for future scale. Partner with a broad set of company stakeholders to understand user growth needs and establish a forward looking strategy to prepare for scale

Requirements:

• 10+ years of product management experience, including significant time at a principal or staff level with cross-functional scope
• Proven track record on platform, infrastructure, or developer-facing problems at a fast-growing consumer technology company, ideally serving hundreds of millions of users
• Fluency in performance and reliability engineering, as well as observability practices; experience with digital mapping and location services a major plus
• You're great with back-end systems, but have enormous empathy not only for internal builders, but consumers and their needs
• Experience driving alignment across large, matrixed engineering organizations
• Strong analytical instincts; you use quantitative data and qualitative signal to define what good looks like and hold the bar there
• Excellent written and verbal communication; you distill complex technical realities into clear business priorities for diverse audiences
• High ownership and bias for action; you identify the problem and mobilize the right people rather than waiting to be asked
• Opinionated on the intersection of consumer technology and security, privacy, trust, and compliance